Weston LaRussa
Deltona
Summary
Leveraging my extensive experience in customer service and property adjusting, I am interested in pursuing a role within your esteemed organization. I bring a skill set and abilities that aim to surpass the standard requirements, striving to consistently exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fast Food Service Specialist
McDonald's Corporation
01.2022
- -Ensured optimal customer service by greeting and interacting with guests, promptly taking and delivering orders with accuracy and efficiency.
- -Utilized the point-of-sale system to accurately process customer payments and handle cash transactions.
- -Demonstrated proficiency in food preparation, following rigorous standards of hygiene and quality to meet McDonald's stringent food safety regulations.
- -Participated in inventory management, ensuring adequate supply levels to meet customer demand and maintain operational efficiency.
- -Collaborated effectively within a dynamic team environment to meet and exceed service goals, contributing to a positive work atmosphere.
- -Uphold cleanliness of service areas and dining facilities, adhering to company and regulatory sanitation standards.
- -Assisted in conflict resolution, addressing and deescalating customer complaints to maintain a high level of customer satisfaction.
- -Adapted to high-pressure scenarios during peak hours, showcasing exceptional problem-solving skills and resilience.
Seafood Department Expert
Publix Super Market Inc.
01.2023 - Current
- -Provided excellent customer service by greeting and assisting customers, responding to inquiries, and offering recommendations on seafood products based on customer preferences and needs.
- -Managed the procurement of high-quality seafood products, ensuring freshness and adhering to sustainability standards.
- -Coordinated with suppliers and vendors for consistent seafood inventory, negotiating prices and delivery schedules.
- -Displayed in-depth knowledge of various seafood products, including preparation methods, cooking times, and nutritional information, to educate customers and drive sales.
- -Implemented effective merchandising strategies for the seafood department, arranging product displays to enhance visibility and appeal.
- -Ensured accurate labeling and pricing of seafood items in compliance with store policy and regulatory standards.
- -Maintained the cleanliness and sanitation of the seafood department, adhering to Publix's and health department safety protocols.
- -Managed inventory control, reducing waste and optimizing stock levels.
- -Handled seafood delicately and with utmost care, performing duties such as filleting, deboning, and packaging as required.
- -Collaborated effectively with the rest of the supermarket team to ensure a seamless shopping experience for customers.
Independent Adjuster (Desk)
Various Carriers
01.2022 - Current
- -Collaborated with insureds, contractors, public adjusters, and attorneys to resolve claims, demonstrating exceptional customer service and professionalism.
- -Updated and determined policy coverage using Xactimate, ensuring compliance with policy language.
- Regularly utilized XactAnalysis for various tasks.
- -Drafted and sent correspondence to insureds, public adjusters, and attorneys, facilitating effective communication.
- -Coordinated appointments with mitigation companies to support insureds as needed.
- -Reviewed state codes to determine coverage applicability for specific estimates, ensuring adherence to legal regulations.
- (2 Years Property Claims Adjusting)
Education
High School -
Deltona High School
Associate of Science - Music Performance
Daytona State College
Daytona Beach, FL05-2028
Skills
- Time Management
- Project Management
- Effective Communications
- Conduct Investigations
- Understanding of Policy
- Computer Savvy
- Task Oriented
- Organization and Planning
Certification
Florida 06-20 All Lines
Timeline
Seafood Department Expert
Publix Super Market Inc.
01.2023 - Current
Fast Food Service Specialist
McDonald's Corporation
01.2022
Independent Adjuster (Desk)
Various Carriers
01.2022 - Current
High School -
Deltona High School
Associate of Science - Music Performance
Daytona State College