Weston Stice
Highlands Ranch,Colorado
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Looking for new opportunities to push forward and improve skillsets.
Overview
3
3
years of professional experience
Work History
Recovery and Product Quality
IKEA
Tempe, Arizona
01.2022 - 06.2023
- Coordinated with cross-functional teams within the organization to ensure consistent implementation of best practices across departments
- Developed new methods for improving processes and identified areas for improvement based on data analysis
- Recovered and repurposed returned furniture in order to cut lost costs and improve department PRI
- Worked with customers on parts cases ensuring prompt solutions increasing customer satisfaction.
- packaged and shipped orders to customers working alongside customer service team.
- Took inbound truck inventory and distributed product throughout the store.
Customer Service Representative
IKEA
Tempe, Arizona
10.2020 - 01.2022
- Handled point of sale transactions for product both being purchased and returned by customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Demonstrated the use of computer systems, software applications, and other technology tools used by new hires.
- Utilized online ordering software to confirm and deliver products to customers.
- Provided customer service to enhance customer experience and answer customer inquiries.
Crew Member
Raising Canes
Highlands Ranch, Colorado
04.2020 - 08.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Prepped and cooked customer orders in a timely manner.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
Bachelor of Arts (B.A.) - Business Communications
Arizona State University
05.2023
Skills
- Microsoft Office Suite
- Interdepartmental Communication
- POS Systems Operations
- Risk Management
- PRI Data Analysis
Timeline
Recovery and Product Quality
IKEA
01.2022 - 06.2023
Customer Service Representative
IKEA
10.2020 - 01.2022
Crew Member
Raising Canes
04.2020 - 08.2020
Bachelor of Arts (B.A.) - Business Communications
Arizona State University
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