Lori A Stone
Seattle
Summary
To work in a retail management environment where I can lead a team of outstanding customer service professionals and share my knowledge of more than thirty years of experience.
Overview
34
34
years of professional experience
Work History
Floor manager
City People’s Mercantile
Seattle/Sand Point, WA
01.2023 - 01.2025
- Floor manager responsible for all aspects of store operations including opening and closing the store, training new cashiers, and HR duties. Business closed in March of 2025.
Training Manager
Bed Bath and Beyond
Seattle/Northgate, WA
01.2015 - 01.2023
- Responsibilities include supervising Customer Service desk and training of cashiers. Business closed in 2023.
Deli/Kitchen Associate
Metropolitan Market
Seattle/Sand Point, WA
01.2016 - 01.2018
- Prepare and set up the deli case.
Assistant Manager for the Apparel Department
Fred Meyer
Mill Creek, WA
01.2010 - 01.2016
- Closing manager for the department, in charge of 8 to 10 people. Cross trained in other departments. Visual displays and markdowns. Forklift certified, CPR trained 2013. Member of code team responding to medical emergencies and theft prevention.
Assistant Manager
Brighton Collectables
Seattle, WA
01.2007 - 01.2010
- Opening and closing procedures, receipt of new stock, inventory control, product placement and visual presentation. Product repair processing for clients. Supervised sales staff. Store closed.
Assistant Manager
Talbots
Seattle, WA
01.2005 - 01.2007
- Complete floor moves, opening and closing procedures, inventory control, product placement and visual presentation. Sales and customer relations.
Key Holder
Brighton Collectables
Seattle, WA
01.2002 - 01.2005
- Opening and closing procedures, receipt of new stock, inventory control, product placement, customer relations. Supervised sales staff.
Assistant Manager
Brighton Collectables
Houston, TX
01.2001 - 01.2002
- Opening and closing procedures, receipt of new stock, inventory control, product placement and visual presentation, customer relations.
Children’s Shoe Manager
Robinsons-May
Escondido, CA
01.1991 - 01.2000
- Receive and inventory merchandise. Visual presentation of shoes and related merchandise, markdowns, and customer relations.
Education
Associates Degree - Early Childhood Development
Palomar College
San Marcos, CA01.1993
Diploma - undefined
Dana Hills High School
Dana Point, CACertificate - Travel and Tourism
Palomar College
San Marcos, CA01.1992
Skills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
Timeline
Floor manager
City People’s Mercantile
01.2023 - 01.2025
Deli/Kitchen Associate
Metropolitan Market
01.2016 - 01.2018
Training Manager
Bed Bath and Beyond
01.2015 - 01.2023
Assistant Manager for the Apparel Department
Fred Meyer
01.2010 - 01.2016
Assistant Manager
Brighton Collectables
01.2007 - 01.2010
Assistant Manager
Talbots
01.2005 - 01.2007
Key Holder
Brighton Collectables
01.2002 - 01.2005
Assistant Manager
Brighton Collectables
01.2001 - 01.2002
Children’s Shoe Manager
Robinsons-May
01.1991 - 01.2000
Diploma - undefined
Dana Hills High School
Certificate - Travel and Tourism
Palomar College
Associates Degree - Early Childhood Development
Palomar College