Whikeitha Thomas
Houston
Summary
Detail-oriented professional with strong expertise in food safety, inventory management, and customer service. Proven ability to train staff and resolve conflicts, contributing to efficient kitchen and store operations.
Overview
11
11
years of professional experience
Work History
Lead Line Cook
Popeyes Lousiana Kitchen
Houston
05.2025 - 10.2025
- Prepared and cooked menu items according to company recipes and standards.
- Maintained cleanliness and organization of kitchen and workstations.
- Monitored inventory levels to ensure adequate stock for daily operations.
Assistant Store Manager
Family Dollar
Houston
02.2024 - 04.2025
- Assisted in managing daily store operations and inventory management.
- Trained new staff on customer service and sales techniques.
- Handled customer inquiries and resolved issues promptly.
- Processed transactions accurately using point-of-sale systems.
Security Officer
Allied Universal Security Services
Houston
08.2019 - 01.2024
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to detect and deter unauthorized activities.
- Responded promptly to alarms and emergency situations, ensuring swift action.
- Maintained accurate logs of daily activities, incidents, and observations.
Warehouse Associate
United Parcel Service, UPS
Houston
10.2014 - 07.2019
- Loaded and unloaded packages from delivery vehicles using hand trucks.
- Sorted incoming shipments for efficient distribution within the warehouse.
- Maintained cleanliness and organization of the warehouse to ensure safety compliance.
- Followed safety protocols to minimize workplace accidents during daily operations.
Education
High School Diploma -
North Shore Senior High School
Houston, TX05-2010
Skills
- Food safety
- Inventory management
- Customer service
- Conflict resolution
- Team leadership
- Communication skills
Timeline
Lead Line Cook
Popeyes Lousiana Kitchen
05.2025 - 10.2025
Assistant Store Manager
Family Dollar
02.2024 - 04.2025
Security Officer
Allied Universal Security Services
08.2019 - 01.2024
Warehouse Associate
United Parcel Service, UPS
10.2014 - 07.2019
High School Diploma -
North Shore Senior High School