WHITE, GENESIS J.
service worker
Sacramento,CA
Summary
Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Dependable Service dedicated to maintaining cleanliness and upkeep for facilities and rooms. Positive and energetic professional comfortable working with minimal supervision. Trustworthy individual with 10 years of experience cleaning industrial buildings. Dynamic organizational, customer service and dedication. Known for completing all of duties ,give tours, run the whole building alone within required timeframes.
Overview
13
13
years of professional experience
Work History
Custodian
PRIDE Industries
Folsom, CA
06.2016 - 07.2019
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Collected, sorted and transported recyclable materials.
- Organized daily cleaning schedules for custodial team.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Increased Business by 89% out of 100%
Cashier Lead
Goodwill Store
West Sacramento, CA
11.2014 - 09.2016
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Processed checks, cash and credit purchases or refunds.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Displayed new stock and rotated existing products.
- Evaluated professionalism of checkouts and kept team members on top of cleaning tasks.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
- Educated employees on register use, merchandising and customer service.
Receptionist Intern
FITNESS SYSTEM
ELKGROVE,CA
03.2009 - 04.2014
- Managed multiple tasks and met time-sensitive deadlines.
- Increased sales and memberships By100% Thousands.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Developed and maintained current spreadsheets for tracking and analysis of office data.
- Responded to inquiries from callers seeking information.
- Scheduled and confirmed appointments and meetings for senior management team.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept records in CRM to maintain customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Manager Trainee
AT&T
Sacramento, CA
05.2010 - 07.2013
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Planned and implemented team projects to accomplish objectives.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Explained services and products to customers in friendly and engaging way.
- Finalized PHONE AND CABLE SERVICES WITH MICRO WIRES, contracts to close deals worth up to $500.
Education
High School Diploma -
YOLO HIGH SCHOOL
West Sacramento, CA03.2000
Skills
- Facility and Site Cleaning
- Strong Work Ethic
- Multitasking and Prioritization
- PPE Safety
- Microsoft Office
- Exterior Window Cleaning
- Surface Sanitizing
- Daily Facilities Cleaning
- Willingness to Learn
- Use of Chemical Cleaners
- Biohazard Disposal
Affiliations
City of DAVIS,CA
davis collage football team( Aggies)
BioMouse Lab
Arthophyic building
Timeline
Custodian
PRIDE Industries
06.2016 - 07.2019
Cashier Lead
Goodwill Store
11.2014 - 09.2016
Manager Trainee
AT&T
05.2010 - 07.2013
Receptionist Intern
FITNESS SYSTEM
03.2009 - 04.2014
High School Diploma -
YOLO HIGH SCHOOL