White Sunday Lam Yuen - Tevaga
Pago Pago
Summary
Dedicated Sonographer with extensive experience at LBJ Tropical Medical Center, excelling in compassionate patient care and diagnostic imaging. Proven ability to enhance department efficiency through effective use of PACS systems and strong teamwork. Committed to continuous learning and maintaining high standards of patient safety and confidentiality.
Knowledgeable ultrasound with robust background in diagnostic imaging. Contributed to patient care through accurate ultrasound examinations and collaborative medical team support. Demonstrated proficiency in sonographic techniques and patient interaction skills.
Experienced with sonographic imaging and patient diagnostics. Utilizes advanced ultrasound technology to support accurate medical diagnoses. Strong understanding of patient care protocols and effective communication within healthcare teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sonographer
LBJ Tropical Medical Center
American Samoa
01.2022 - Current
- Collaborated with radiologists for timely and accurate reporting of findings, improving patient care.
- Supported physicians in making informed diagnoses with thorough documentation of sonographic findings and relevant clinical information.
- Demonstrated versatility in performing various types of ultrasounds including abdominal, obstetrical, vascular, musculoskeletal, and small parts examinations.
- Enhanced patient comfort by providing clear explanations of ultrasound procedures and addressing concerns.
- Reduced appointment wait times by optimizing scheduling processes and efficiently managing daily workload.
- Streamlined workflow by maintaining organized workstations and ensuring proper equipment maintenance.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
- Improved department efficiency through proficient use of electronic medical records and PACS systems.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Contributed to team goals by consistently meeting or exceeding productivity targets without compromising quality.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Processed, labeled, and organized diagnostic images to match with patient records.
- Provided compassionate care to patients, contributing to a positive and supportive environment.
- Assisted radiologists with complex sonographic procedures, facilitating provision of comprehensive care.
- Enhanced patient comfort and cooperation during ultrasound procedures by providing clear explanations and compassionate care.
- Collaborated with healthcare professionals to tailor sonographic examinations to individual patient needs.
- Customized sonographic examination techniques to accommodate special patient conditions, ensuring comprehensive care.
- Updated patient records with sonographic findings to support timely and accurate medical decisions.
- Conducted detailed abdominal, pelvic, obstetric, and vascular ultrasound examinations, leading to accurate diagnoses.
- Upheld legal standards, HIPAA requirements and facility guidelines by obtaining written consent and securing patient information.
Xray Tech / Staff Mammographer
LBJ Tropical Medical Center
Pago Pago, American Samoa
04.2015 - 01.2022
- Collaborated with radiologists to improve image interpretation and diagnosis accuracy.
- Adapted quickly to new technology advancements in digital mammography systems for a smooth transition from analog processes.
- Increased patient satisfaction, consistently delivering compassionate care during mammography procedures.
- Contributed to maintaining a safe environment through adherence to radiation safety guidelines and equipment maintenance protocols.
- Enhanced diagnostic accuracy by maintaining up-to-date knowledge of mammography techniques and best practices.
- Supported team members in troubleshooting technical issues with mammography equipment, minimizing downtime for repairs or adjustments.
- Checked patient details against records to maintain accuracy of procedures.
- Performed diagnostic breast mammograms.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Processed, labeled, and organized diagnostic images to match with patient records.
- Prepared and positioned patients for imaging procedures.
- Explained imaging procedures to patients, offering comfort and assistance.
- Assisted radiologist in performing special imaging procedures.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Instructed patients on proper positioning for imaging.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Human Resources Assistant
LBJ Tropical Medical Center
Pago Pago
01.2011 - 04.2015
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Enhanced HR data management through implementation of new HR Information System (HRIS).
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
- Compiled employee records from individual departments to maintain central files.
- Set up orientations and initial training for new employees.
- Developed and maintained HR policies and procedures.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Skills
- Compassionate patient care
- Ultrasound-guided procedures
- PACS and DICOM systems
- Patient safety
- HIPAA
- Color doppler imaging
- Continuous learning mindset
- Patient confidentiality
- Radiation safety awareness
- Small parts sonography
- Patient positioning techniques
- Diagnostic imaging
- Records management
- Medication administration
- Medical terminology proficiency
- Screening mammography
- Patient care
- CPR/AED
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Team collaboration
- Active listening
- Decision-making
- Safety procedures
- Quality assurance protocols
- Equipment maintenance
- Quality control
- Patient advocacy
- Sonographic physics principles
Timeline
Sonographer
LBJ Tropical Medical Center
01.2022 - Current
Xray Tech / Staff Mammographer
LBJ Tropical Medical Center
04.2015 - 01.2022
Human Resources Assistant
LBJ Tropical Medical Center
01.2011 - 04.2015