Summary
Overview
Work History
Education
Skills
Timeline
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Whitlee Twitty

New Bern,NC

Summary

I am a motivated and diligent individual, who is successful in managing multiple positions to stay on schedule and ensure operational success. I handle fast-paced demands, alone and as part of a hardworking team. I possess strong communication and leadership skills and I am very adaptable.

Overview

11
11
years of professional experience

Work History

Feeder Agent

FedEx Express
08.2023 - Current
  • Supervise AM and PM sorts, ensuring all positions are appropriately staffed to assist in operation timing.
  • Direct and assist in unloading and loading aircraft
  • Keep in communication with the ramp, pilots, RTD drivers and the management to keep the entire team involved in the operational process
  • Solve any and all issues that arise with staff and aircraft and/or trucks.
  • Communicate sort and aircraft departure details with management team.
  • Keep proper organization and filing of all aircraft and dangerous goods paperwork
  • Be able to work in a high paced, high stress environment

Swing Driver Courier

FedEx Express
05.2019 - 08.2023
  • Have knowledge of all 30+ delivery and pick up routes in the station
  • Be able to work in a fast paced, high stress environment
  • Organize, sort and load packages and documents into trucks and planes
  • Be able to plan, coordinate and run routes in the most efficient manner, while meeting all time commitments.
  • Be able to adapt to any and all schedule and route changes that occur daily.
  • Responsible for training all new hires.
  • Cross train in front office as a customer service agent.
  • Be efficient in using the ROADS address identifying system to compute incoming numbers for packages each day.
  • Be able to greet and assist all customers, in office and on road, with an upbeat, positive attitude, with the ability to overcome and solve problems that arise while keeping an emphasis on all safety procedures.

Home Childcare Provider

04.2018 - 08.2018
  • Provide care for multiple children in my home
  • Create meals and snacks according to dietary needs of children
  • Organize age appropriate educational and physical activities for children
  • Openly communicate with parents on any behavioral issues.

Diamond Coach

Team Beachbody
11.2013 - 01.2017
  • Work directly with supervising coach to create marketing tactics
  • Recruit coaches and fitness customers on my team by utilizing said marketing tactics
  • Keep track of all online orders and new clientele
  • Create an online training platform for team members to advance their businesses
  • Host online fitness and accountability groups.

Education

High School Diploma -

Escanaba Area Public High School
Escanaba, MI

Skills

  • Planning and organizing
  • Leading a team
  • Adjusting to different learning and communicaiton levels
  • Route management
  • Load monitoring
  • Safety management
  • Multitasking
  • Strong communication
  • Client relationship management
  • Customer Service
  • Documentation
  • Human Relations
  • Verbal Communication Skills
  • Customer Contact

Timeline

Feeder Agent

FedEx Express
08.2023 - Current

Swing Driver Courier

FedEx Express
05.2019 - 08.2023

Home Childcare Provider

04.2018 - 08.2018

Diamond Coach

Team Beachbody
11.2013 - 01.2017

High School Diploma -

Escanaba Area Public High School

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Whitlee Twitty