Summary
Overview
Work History
Education
Skills
Closing
Timeline
Generic

Whitley Bazan

Tucson,AZ

Summary

Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience

Work History

Private Event/Membership Coordinator

Arizona Sands Club
09.2021 - 09.2023
  • Maintained membership database, ensuring that all information was current and accurate.
  • Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
  • Utilized social media marketing strategies to promote private events, expanding brand awareness and attracting new clientele.
  • Maintained accurate records of all event-related documentation, ensuring a smooth audit process and easy access to information when needed.
  • Enhanced client satisfaction by skillfully managing event logistics and coordinating with vendors.
  • Established strong relationships with preferred vendors, enabling access to exclusive deals for private event clients.

Supervisor

AFNI
11.2019 - 09.2021


  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Coached employees through day-to-day work and complex problems.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.

Customer Service Representative

Alorica
10.2018 - 10.2019
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.

Office Assistant

Han Ling Acupuncture
04.2017 - 04.2018
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Maintained and updated office records, both digital and physical.
  • Delivered clerical support by handling range of routine and special requirements.

Education

High School Diploma -

Winslow High School
05.2016

Skills

  • Database Management
  • Multitasking Abilities
  • Networking Abilities
  • Issue Resolution & Team Collaboration
  • Customer Service
  • Microsoft Office Proficiency
  • Event Planning
  • Punctuality
  • Materials, Applications, and Other Documentation
  • Team Training
  • Staff Scheduling
  • Verbal and Written Communication

Closing

I’d like to Thank You for your consideration and look forward to hearing from you.

Timeline

Private Event/Membership Coordinator

Arizona Sands Club
09.2021 - 09.2023

Supervisor

AFNI
11.2019 - 09.2021

Customer Service Representative

Alorica
10.2018 - 10.2019

Office Assistant

Han Ling Acupuncture
04.2017 - 04.2018

High School Diploma -

Winslow High School

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Whitley Bazan