Whitley Conrad
franklin,Tennessee
Summary
Detail-oriented Golf Pro Shop Assistant with over 2 years of experience in customer service and event management within prestigious golf clubs. Skilled in enhancing member experiences, efficient time management, and proficient cash handling. Adept at leveraging POS systems for seamless operations and known for exceptional organizational skills in event and tournament setup.
Overview
5
5
years of professional experience
Work History
Golf Pro Shop Assistant
The Governors Club
Brentwood, Tennessee
05.2024 - 06.2024
- Computed purchases and received and processed cash or credit payment.
- Assisted with organizing tournaments and special events held at the golf course.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Managed tee times and reservations for members and guests of the facility.
Golf Cart Staff Member
The Governors club
Brentwood, Tennessee
04.2023 - 08.2023
- Inspected golf carts for damage or maintenance needs and reported issues promptly.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Coordinated with pro shop staff to address guest needs and concerns.
- Greeted guests with positive and engaging attitude to promote superior experiences.
- Assisted in setting up for golf tournaments and special events.
Golf Course Attendant
The Golf Club of Tennessee
Kingston Springs, TN
05.2022 - 08.2022
- Raked sand bunkers and repaired ball marks and divots to preserve course conditions.
- Conducted routine inspections of the golf course and facilities to identify maintenance needs.
- Prepared and maintained scorecards, pencils, tees, divot tools and other supplies needed for play.
- Maintained cleanliness and orderliness of golf course grounds and facilities.
- Prioritized and organized tasks to efficiently accomplish service goals.
Back Waiter
Westhaven Golf Club
Franklin, Tennessee
09.2020 - 04.2021
- Assisted with closing duties such as restocking supplies and cleaning station.
- Performed opening and closing side work tasks including sweeping floors, wiping down counters.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Set up tables in between patrons to reduce wait times.
Lawn Care Worker
AG lawncare
Franklin, TN
05.2019 - 08.2019
- Followed landscaping designs to determine placement of sod, flowers or foliage.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Trimmed or edged around flower beds, walks, or walls.
- Weeded gardens and flower beds.
- Installed new sod or seed for grass growth in areas of the lawn that were damaged or bare.
Education
Some College (No Degree) - Business Management
Western Kentucky University
Bowling Green, KYSkills
- Scheduling flexibility
- POS system operation
- Cash handling proficiency
- Efficient time management
- Customer service
- Inventory management
Timeline
Golf Pro Shop Assistant
The Governors Club
05.2024 - 06.2024
Golf Cart Staff Member
The Governors club
04.2023 - 08.2023
Golf Course Attendant
The Golf Club of Tennessee
05.2022 - 08.2022
Back Waiter
Westhaven Golf Club
09.2020 - 04.2021
Lawn Care Worker
AG lawncare
05.2019 - 08.2019
Some College (No Degree) - Business Management
Western Kentucky University
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