Whitley Davenport
Trinity,NC
Summary
Organized and focused Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Arizona Based Employment
2021.06 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Team Trainer
Fast Food Establishment
2016.09 - 2019.01
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
- Conducted individual assessment sessions with employees to better understand their strengths and weaknesses, enabling tailored development plans.
- Tracked employee progress throughout their training journey, adjusting course material as necessary for optimal learning outcomes.
- Maintained thorough documentation of each employee''s progress throughout their training journey, allowing for easy reference during evaluations or promotion considerations.
Education
Human Resources Management
Randolph Community College
Asheboro, NC12.2026
Skills
- Scheduling
- Workflow Optimization
- Quality Assurance
- Office Administration
- Reception Oversight
- Data Entry
- Report Writing
- Videoconference Preparation
Timeline
Administrative Assistant
Arizona Based Employment
2021.06 - Current
Team Trainer
Fast Food Establishment
2016.09 - 2019.01
Human Resources Management
Randolph Community College
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