Whitley Davis
Tupelo,MS
Summary
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.
Overview
16
16
years of professional experience
Work History
QUALITY LEAD SUPERVISOR
Sterling Specialty Chemicals
04.2017 - Current
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Assistant Store Manager
McDonald's
07.2008 - 04.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
HIGH SCHOOL DIPLOMA -
Aberdeen High School
Aberdeen, MS05.2010
Associate of Arts -
East Mississippi Community College
Scooba, MS12.2019
Some College (No Degree) - Practical Nursing
Itawamba Community College
Fulton, MSSkills
- Quality Training
- Standard Work Development
- Critical Thinking
- Multitasking and Organization
- Medical Terminology
- Quality Assurance
- Payment Processing
- Training Coordination
- Statistical Data Management
- Administrative and Office Support
Accomplishments
- Supervised team of 4 staff members.
- Increased sales by 10% by coaching department managers on new merchandising standards.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased customer satisfaction rate within 3 months of employment at Mcdonald's as Assistant Store Manager
- Hired, trained, and managed 15+
- Documented and resolved customer complaints which led
Timeline
QUALITY LEAD SUPERVISOR
Sterling Specialty Chemicals
04.2017 - Current
Assistant Store Manager
McDonald's
07.2008 - 04.2017
HIGH SCHOOL DIPLOMA -
Aberdeen High School
Associate of Arts -
East Mississippi Community College
Some College (No Degree) - Practical Nursing
Itawamba Community College
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