Whitley Hawkins
Saginaw,MI
Summary
A committed production professional prepared for impactful contributions in manufacturing. Proven experience in maintaining production quality and efficiency. Known for reliable teamwork and adaptability in dynamic settings. Skilled in quality control with focus on achieving results.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Self-employeed
01.2018 - Current
- Provided personal care assistance, ensuring comfort and safety for clients in home settings.
- Developed individualized care plans tailored to specific client needs and preferences.
- Administered medications and monitored health conditions, documenting changes accurately.
- Assisted with daily living activities, enhancing clients' independence and quality of life.
- Coordinated communication between healthcare providers and families to ensure continuity of care.
CNA
Bayshore Nursing and Rehabilitation
06.2024 - 09.2025
- Provided compassionate care to residents, ensuring comfort and well-being during daily activities.
- Assisted nursing staff with patient assessments and charting, maintaining accurate medical records.
- Monitored vital signs and reported changes to nursing team for timely interventions.
- Supported residents with personal hygiene tasks, promoting dignity and respect in care delivery.
- Implemented safety protocols to prevent accidents and ensure a secure environment for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA
Symphony Tri-Cities
05.2022 - 05.2024
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Educated residents on health management strategies, fostering independence in daily routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
CNA
Hoyt Nursing and Rehab
07.2019 - 05.2022
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Cashier
Rallys Fast Food Resturant
03.2017 - 12.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Trained and mentored new cashiers on operational procedures and customer service standards.
Customer Service Representative
Morley Companies
12.2014 - 02.2017
- Resolved customer inquiries efficiently through active listening and effective communication techniques.
- Developed and maintained strong relationships with clients, ensuring high levels of satisfaction and loyalty.
- Implemented feedback mechanisms to gather insights and improve service quality continuously.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Breaker
Qualified Staffing Services
07.2010 - 02.2012
- Maintained safety protocols to ensure a hazard-free work environment.
- Inspected materials for quality assurance and adherence to specifications.
- Implemented process improvements that reduced downtime during production cycles.
- Collaborated with team members to complete projects on time and within budget constraints.
- Follow cleanroom guidelines
- Bagged and sealed silicon poly
Education
High School Diploma -
Saginaw High School
Saginaw, MICertificate For CNA -
Caring Hearts CNA Training
Saginaw, MIAssociate in Medical Administrative Assistant -
Ultimate Medical Academy
Clearwater, FLSkills
- Patient care
- Personal hygiene assistance
- Light housekeeping
- Teamwork and collaboration
- Problem-solving
- Strong work ethic and dependable
- Active listening
- Critical thinking
- Problem resolution
- Complaint handling
- Building rapport
- Quality control
- Order fulfillment
- Store maintenance
Timeline
CNA
Bayshore Nursing and Rehabilitation
06.2024 - 09.2025
CNA
Symphony Tri-Cities
05.2022 - 05.2024
CNA
Hoyt Nursing and Rehab
07.2019 - 05.2022
Home Health Aide
Self-employeed
01.2018 - Current
Cashier
Rallys Fast Food Resturant
03.2017 - 12.2018
Customer Service Representative
Morley Companies
12.2014 - 02.2017
Breaker
Qualified Staffing Services
07.2010 - 02.2012
High School Diploma -
Saginaw High School
Certificate For CNA -
Caring Hearts CNA Training
Associate in Medical Administrative Assistant -
Ultimate Medical Academy