Whitley Herring
Florence,SC
Summary
Proactive and detail-oriented professional with a proven track record at Eaton Corporation, excelling in paint booth operations and effective communication. Recognized for achieving high-quality finishes and enhancing production efficiency through adaptability and reliability. Committed to continuous improvement and fostering a safe, organized work environment. Drive Forklift an operating machines a a great customer service rep. I’m a all around worker an I’m eager to learn more.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Paint Line Worker
Eaton Corporation
11.2024 - Current
- Mitigated potential delays or disruptions in the production schedule through proactive identification of potential issues and timely resolution.
- Supported continuous improvement efforts by participating in cross-functional teams focused on enhancing overall plant efficiency.
- Streamlined workflow through effective time management skills, prioritizing tasks according to deadlines and production schedules.
- Adapted quickly to changing production demands, adjusting workload accordingly to meet tight deadlines without compromising quality standards.
- Achieved high-quality paint finishes with meticulous attention to detail and thorough surface preparation.
- Upheld high standards for product quality by performing frequent visual inspections and utilizing measuring tools to assess paint thickness, color accuracy, and surface finish.
Customer Service Representative
BlueCross BlueShield of SC
12.2021 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Paint Line Worker
Honda
05.2017 - 01.2020
- Maintained a safe working environment by adhering to all safety protocols and properly disposing of hazardous materials.
- Performed routine maintenance on paint line equipment, prolonging the life of machinery and reducing downtime for repairs.
- Exceeded performance targets with consistent adherence to established processes while offering suggestions for ongoing improvements when appropriate.
- Assisted in the training of new employees, providing guidance on paint line processes and standards for quality control.
- Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
- Loaded and unloaded Type parts from conveyor line using proper methods and ensuring quality paint finish.
Loader and Unloader
South Eastern Express
01.2014 - 03.2017
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
Education
None -
Lake City High School
Lake City, SC05.2011
Skills
- Reliability and punctuality
- Adaptability to changes
- Effective communication
- Clear coat application
- Powder coating
- Paint booth operations
Certification
Forklift a Machine operator certificate .
Timeline
Paint Line Worker
Eaton Corporation
11.2024 - Current
Customer Service Representative
BlueCross BlueShield of SC
12.2021 - 07.2023
Paint Line Worker
Honda
05.2017 - 01.2020
Loader and Unloader
South Eastern Express
01.2014 - 03.2017
None -
Lake City High School
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