Summary
Overview
Work History
Education
Skills
Timeline
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Whitley Werts

Woonsocket,RI

Summary

Well-qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. I am working towards a master’s degree in Human Resources with a 4.0 GPA.

Overview

24
24
years of professional experience

Work History

HR Manager

Neuro Behavioral Center
Walpole, MA
12.2021 - Current
  • Structured compensation and benefits according to market conditions and budget demands.
  • Maintained company compliance with local, state, and federal laws and established organizational standards.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Streamlined HR efficiencies, coordinated new hire orientations, and full-cycle recruiting, and provide onboarding and training for 15 new employees.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

Store Manager

Lacoste Outlet
Wrentham, MA
07.2018 - 12.2021
  • Saw 33% profit growth in first year and similar numbers in following years.
  • Oversaw complete cycle recruiting for 20 reqs each quarter.
  • Recruiting, screening, interviewing, employee relations, and training.
  • Handled all HR duties and responsibilities.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.

Area Sales Manager

Saks OFF Fifth
Wrentham, MA
10.2016 - 07.2018
  • Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Oversaw full cycle recruiting for 25 reqs each quarter.

Senior Merchandise Manager

Old Navy
Swansea, MA
07.2014 - 10.2016
  • Responsible for entire store optimizing merchandise presentation and customizing merchandise selection; training and directing employees on merchandise guidelines.
  • Oversee daily operations consistent with company culture, customer service focus, and operating and merchandising standards.
  • Recruited, managed, and motivated a 45-member retail team to give every guest a 45-member retail team to provide every guests a positive and memorable experience.
  • Trained team members in successful strategies to meet operational and sales targets.

Store Manager/City Recruiter

Abercrombie & Fitch
Providence, RI
01.2012 - 07.2014
  • Interviewed, hired, trained, scheduled, and supervised a staff of 30 plus employees.
  • Oversaw full-cycle recruiting for 40 reqs each quarter.
  • Managed responsibilities for supervising employees, successfully assessed and developed ten assistant managers to store manager positions.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.

Administrative Assistant

Office Of Disability Services
Miami Shores , FL
09.2007 - 12.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Assistant Manager, Justice

Justice Tween Brands
Smithfield, RI
10.2002 - 01.2012
  • Initially hired as the brand rep, promoted to lead brand rep, then Assistant Manager within two years.
  • Assisted Store Manager with store’s daily operations, high-volume customer service, profit and loss management, and setting, monitoring, and driving sales goals.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Master of Science - Human Resources Management

Southern New Hampshire University
New Hampshire
09.2023

Bachelors - Psychology

Barry University
Miami Shores, FL
12.2011

Skills

  • Staff Scheduling
  • Recruitment and Hiring
  • Decision Making
  • Administrative Management
  • Hiring and Firing
  • Training Needs Analysis
  • Administering Disciplinary Procedures
  • Exit Interviews and Processes
  • Payroll Management
  • Human Resource Management Software HRMS
  • Multitasking and Time Management
  • Bargaining Agreements

Timeline

HR Manager

Neuro Behavioral Center
12.2021 - Current

Store Manager

Lacoste Outlet
07.2018 - 12.2021

Area Sales Manager

Saks OFF Fifth
10.2016 - 07.2018

Senior Merchandise Manager

Old Navy
07.2014 - 10.2016

Store Manager/City Recruiter

Abercrombie & Fitch
01.2012 - 07.2014

Administrative Assistant

Office Of Disability Services
09.2007 - 12.2011

Assistant Manager, Justice

Justice Tween Brands
10.2002 - 01.2012

Master of Science - Human Resources Management

Southern New Hampshire University

Bachelors - Psychology

Barry University

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Whitley Werts