Whitley Wheeler
Washington,DC
Summary
Reliable operations professional with experience in customer service, record keeping, and safety compliance across office, delivery, and food service settings. Skilled in time management, problem solving, and attention to detail.
Overview
15
15
years of professional experience
Work History
Flex Driver
Amazon flex
Washington , DC
11.2025 - Current
- Delivered Amazon Flex packages using mobile app route instructions.
- Organized and loaded parcels into a vehicle for streamlined delivery process.
- Followed safety guidelines during curbside pickups and deliveries.
- Inspected vehicle readiness before each shift.
- Followed traffic laws and regulations to ensure safe delivery operations.
- Handled packages with care to prevent damage during transit, to protect customer items.
- Maintained accurate delivery records and customer signatures for accountability.
Office Administrator
In And Out Services
Oxon Hill, Maryland
03.2020 - 10.2024
- Scheduled appointments and coordinated daily office calendars.
- Coordinated daily administrative operations, streamlining office functions to enhance workflow.
- Answered phone calls and routed customer inquiries to appropriate staff, ensuring timely responses.
- Managed client records and service files for In And Out Services.
- Prepared invoices, purchase orders, and routine administrative documents.
- Supported payroll data entry and maintained accurate employee timekeeping records for efficient payroll processing.
- Organized filing systems and maintained confidential business documents.
2nd Cook
Sodexo Food Service
Washington , DC
09.2011 - 07.2018
- Prepared breakfast and lunch items for Sodexo Food Service dining operations.
- Followed recipes and portion standards for consistent meal preparation.
- Operated ovens, grills, steamers, and other kitchen equipment safely.
- Monitored food temperatures and sanitation practices to ensure compliance with health standards.
- Supported the first cook in daily preparation tasks, ensuring efficient kitchen workflow. with daily prep and line setup tasks.
- Supported special diet orders and modified meals for guest needs.
- Developed new menu items incorporating customer feedback to enhance dining experience.
- Plated meals according to presentation standards set by the restaurant.
- Troubleshot any issues that arose during meal preparation or service.
- Maintained detailed records of ingredients used for each dish served, ensuring inventory accuracy. of ingredients used for each dish served.
Education
High School Diploma -
Intergrated Design Electronics Academy
Washington, DC06-2007
Skills
- Delivery documentation
- Traffic safety compliance
- Safety compliance
- Customer service
- Route optimization
- Attention to detail
- Time management
- Tech proficiency
- Problem solving
Timeline
Flex Driver
Amazon flex
11.2025 - Current
Office Administrator
In And Out Services
03.2020 - 10.2024
2nd Cook
Sodexo Food Service
09.2011 - 07.2018
High School Diploma -
Intergrated Design Electronics Academy