Whitlie Howell

Managed onboarding and offboarding procedures for new hires efficiently.

Coordinated pre-employment background checks and prepared necessary offer letters.

Investigated employee concerns, mediated conflicts, and enhanced team cohesion.

Oversaw administration of employee benefits programs alongside payroll coordination.

Assessed training needs and organized workshops to foster employee growth.

Contributed to performance evaluations by offering constructive feedback and facilitating goal setting.

Established HR policies that ensured alignment with organizational objectives and legal standards.

Enforced company policies, ensuring compliance with labor regulations while advising on legal issues.

• Engaged with clients and finance team to effectively gather and analyze quarterly payroll data for budgeting purposes.
• Maintained confidentiality of sensitive employee information to uphold trust in payroll operations.
• Administered payroll operations via ADP software while following established protocols for reporting changes.
• Collected and validated employee data to calculate wages, deductions, and benefits accurately while providing management recommendations based on exit interview analyses.
• Handled requests related to paycheck discrepancies with a 95% average satisfaction rate from employees.
• Managed all aspects of accounts receivable to ensure prompt payment collections and resolution of client billing concerns.

• Input proper loan information into the system for processing
• Resolved Payroll discrepancies by collecting and analyzing information and responding to inquiries via email or phone
• Conducted and provided support/guidance during new hire onboarding/off-boarding and orientation, delivering timekeeping systems presentations, as well as educated existing staff of changes in employee benefits and other programs
• Performed auditing in relation to payroll, benefits and customer data
• Processed involuntary payroll deductions such as levies and garnishments – Calculating and withholding the appropriate wages
• Collected financial information from clients and performed a loan pre-qualification assessment
• Other projects and responsibilities, as assigned