Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Manager- I Student Accounting
Texas State Technical College
Sweetwater, TX
06.2017 - Current
Responsible for planning, directing, and implementing activities within the Student Accounting department
Oversees student billing, collections, refunds, cashiering, and student ID cards
Responsible for reviewing and approving auxiliary ad-hoc transactions, assist with write-offs and unclaimed property.
Create reports and spreadsheets for team viewing.
Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritize and organize tasks to efficiently accomplish goals.
Plans and completes group projects, working smoothly with others.
Researches complex accounting issues and provides solutions to management.
Maintains updated knowledge through continuing education and advanced training.
Motivates and encourages team members to communicate more openly and constructively with each other.
Analyzes customer accounts to identify and resolve discrepancies.
Reconciles daily sessions and applies payments to the appropriate accounts.
Monitors delinquent accounts and initiates collection efforts as needed.
Researches and responds to student disputes within required time frame
Conducts regular team meetings to discuss progress on projects, address any issues or concerns, and provide feedback and coaching.
Resolves customer complaints in an efficient manner by utilizing problem solving skills.
Monitors workflow processes to identify areas for improvement and implemented necessary changes accordingly.
Collaborates with other department managers to develop strategies for achieving corporate objectives.
Business Manager
Sweetwater Reporter
Sweetwater, TX
09.2016 - 05.2017
Handled customer's transactions
Posts payments received by clients
Issued monthly statements to clients
Performed closing procedures every month
Performed bank reconciliations
Monitored daily banking transactions
Managed accounts payable/receivables
Used QuickBooks to write checks to vendors and contractors
Managed month-to-month cash sheets
Managed payroll and time cards
Responded to employee inquiries regarding payroll and timekeeping
Processed new hires, transfers, terminations, garnishments and withholdings
Prepared and maintains support documentation
Handled incoming and outgoing correspondence, including mail, email, and faxes
Checked mail, shopped for office supplies, ran errands for Publishers
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties
Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Researched discrepancies in payroll data and provided corrective action when needed.
Teller
First Financial Bank
Sweetwater, TX
01.2014 - 07.2015
Delivered prompt, accurate and excellent customer service
Processed sales referrals and promoted bank services and products
Balanced daily cash deposits and bank vault inventory
Processed cash withdrawals
Helped train employees on cash drawer operation
Researched and resolved customer issues on personal savings, checking and lines of credit accounts
Examined checks for identification and endorsement
Maintained confidentiality of bank records and client information.
Inventory Control Clerk
Ludlum Measurements
Sweetwater, TX
11.2008 - 01.2014
Reconciled daily inventory in MRP
Coordinated rush orders and order changes
Inspected finished products for quality and adherence to customer specifications
Counted inventory, tracked raw materials and finished goods
Prepared finished goods for calibration and shipping
Communicated completion dates and purchasing part orders with sales team, shop managers, productions managers, and purchasing department
Prepared weekly shop shortage report for management team
Attended meetings with sales, and management.
Education
MBA - Business Administration
Angelo State University
San Angelo, TX
05-2024
BBA - Business Administration
West Texas A&M
01.2016
Skills
Team Management
Verbal and written communication
Staff Training and Development
Performance Evaluations
Complex Problem-Solving
Cross-Functional Teamwork
Multitasking
Organization and Time Management
Trained in Workday,USAS,Colleague,Touchnet,CS Gold,Informer, and Conserve