Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

WHITNEE MCGEE

Sweetwater,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Manager- I Student Accounting

Texas State Technical College
Sweetwater, TX
06.2017 - Current
  • Responsible for planning, directing, and implementing activities within the Student Accounting department
  • Oversees student billing, collections, refunds, cashiering, and student ID cards
  • Responsible for reviewing and approving auxiliary ad-hoc transactions, assist with write-offs and unclaimed property.
  • Create reports and spreadsheets for team viewing.
  • Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritize and organize tasks to efficiently accomplish goals.
  • Plans and completes group projects, working smoothly with others.
  • Researches complex accounting issues and provides solutions to management.
  • Maintains updated knowledge through continuing education and advanced training.
  • Motivates and encourages team members to communicate more openly and constructively with each other.
  • Analyzes customer accounts to identify and resolve discrepancies.
  • Reconciles daily sessions and applies payments to the appropriate accounts.
  • Monitors delinquent accounts and initiates collection efforts as needed.
  • Researches and responds to student disputes within required time frame
  • Conducts regular team meetings to discuss progress on projects, address any issues or concerns, and provide feedback and coaching.
  • Resolves customer complaints in an efficient manner by utilizing problem solving skills.
  • Monitors workflow processes to identify areas for improvement and implemented necessary changes accordingly.
  • Collaborates with other department managers to develop strategies for achieving corporate objectives.

Business Manager

Sweetwater Reporter
Sweetwater, TX
09.2016 - 05.2017
  • Handled customer's transactions
  • Posts payments received by clients
  • Issued monthly statements to clients
  • Performed closing procedures every month
  • Performed bank reconciliations
  • Monitored daily banking transactions
  • Managed accounts payable/receivables
  • Used QuickBooks to write checks to vendors and contractors
  • Managed month-to-month cash sheets
  • Managed payroll and time cards
  • Responded to employee inquiries regarding payroll and timekeeping
  • Processed new hires, transfers, terminations, garnishments and withholdings
  • Prepared and maintains support documentation
  • Handled incoming and outgoing correspondence, including mail, email, and faxes
  • Checked mail, shopped for office supplies, ran errands for Publishers
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Researched discrepancies in payroll data and provided corrective action when needed.

Teller

First Financial Bank
Sweetwater, TX
01.2014 - 07.2015
  • Delivered prompt, accurate and excellent customer service
  • Processed sales referrals and promoted bank services and products
  • Balanced daily cash deposits and bank vault inventory
  • Processed cash withdrawals
  • Helped train employees on cash drawer operation
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts
  • Examined checks for identification and endorsement
  • Maintained confidentiality of bank records and client information.

Inventory Control Clerk

Ludlum Measurements
Sweetwater, TX
11.2008 - 01.2014
  • Reconciled daily inventory in MRP
  • Coordinated rush orders and order changes
  • Inspected finished products for quality and adherence to customer specifications
  • Counted inventory, tracked raw materials and finished goods
  • Prepared finished goods for calibration and shipping
  • Communicated completion dates and purchasing part orders with sales team, shop managers, productions managers, and purchasing department
  • Prepared weekly shop shortage report for management team
  • Attended meetings with sales, and management.

Education

MBA - Business Administration

Angelo State University
San Angelo, TX
05-2024

BBA - Business Administration

West Texas A&M
01.2016

Skills

  • Team Management
  • Verbal and written communication
  • Staff Training and Development
  • Performance Evaluations
  • Complex Problem-Solving
  • Cross-Functional Teamwork
  • Multitasking
  • Organization and Time Management
  • Trained in Workday,USAS,Colleague,Touchnet,CS Gold,Informer, and Conserve
  • Account and Bank Reconciliations
  • Audit Support
  • Microsoft Excel and PowerPoint
  • Analytical and Critical Thinking
  • Microsoft Office
  • Payment Collection
  • Customer Service
  • Google Drive

Accomplishments

  • Texas-Sized Care Brazos Award (2023)

Timeline

Manager- I Student Accounting

Texas State Technical College
06.2017 - Current

Business Manager

Sweetwater Reporter
09.2016 - 05.2017

Teller

First Financial Bank
01.2014 - 07.2015

Inventory Control Clerk

Ludlum Measurements
11.2008 - 01.2014

MBA - Business Administration

Angelo State University

BBA - Business Administration

West Texas A&M
WHITNEE MCGEE