Whitnee Rogers
Matteson,IL
Summary
Well-rounded Mental Health Counselor, who is successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Offering 2+ years of professional experience providing exceptional care for a range of individuals suffering from mental and emotional health illnesses. Insight in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional, capable of quickly establishing trust and rapport with patients. Working knowledge of personality disorders, behavior disorders, learning disabilities, psychology and criminology terms. Observant individual, looking for full-time position that offers professional challenges utilizing interpersonal skills, flexibility, critical thinking and analysis, and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
Loyola University Medical Center
07.2021 - Current
- Collaborates with interdisciplinary team members (i.e. Social worker, medical doctor, registered nurse, etc.) to provide comprehensive care for patients with mental health disorders.
- Engages with patients who are suicidal, homicidal, in manic states, have various mental health diagnosis (i.e. Bipolar, schizophrenia, depression, anxiety, etc.), dealing with substance abuse, etc.
- Reduces crisis intervention needs by proactively monitoring patient progress.
- Provides behavioral interventions based on assessed needs for patients.
- Assists with getting patients acclimated to Emergency Department, while also making them aware of hospital protocols.
- Documents patient care observations.
- Reports behavioral changes to assigned staff.
- Fosters structured and therapeutic environment for patients.
- Intervene in crisis situations, with main goals being redirection and deescalation. If and when tactics aren't successful, assist medical staff and public safety officers in administering chemical restraints (this is where nurses medicate patients) and/or physical restraints.
- Routinely performs patient care duties (i.e. Taking vital signs, obtaining specimen collections, accompanying patients to certain tests, escorting patients to and from bathroom, assists with dietary orders, etc.).
Intern
Lakewood Assisted Living
02.2020 - 03.2020
- Supported staff members in their routine duties with residents (i.e. Setting up for lunch and serving residents), to reduce workload burden and allow for increased focus on other assignments.
- Facilitated morning exercises with residents.
- Assisted residents with certain tasks and spent one-on-one time with residents to aid in building connections.
Student Manager
Fresh Ideas Food Service
09.2016 - 03.2020
- Collaborated with kitchen staff and front-line staff to ensure timely dinner set-up.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Enhanced customer satisfaction by providing efficient and friendly food service to students and faculty.
- Set up and broke down food service lines quickly to maintain service flow.
- Oversaw student staff and allocated different tasks.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and organized kitchen, dining and service areas during close-down.
Intern
Greene County Youth Academy (unit of the Juvenile Justice Office)
08.2019 - 12.2019
- Worked alongside staff, helping engage youth in different activities (i.e. Assisted with curriculum, engaged in recreational time, helped set up for dinner, etc.).
- Provided ongoing support for students.
- Shadowed in other units of Juvenile Justice Office (including: Detention Unit, Domestic Relations Unit, Abuse/Neglect Unit, and Law/Status Violations Unit).
Produce Associate
Meijer
06.2017 - 09.2017
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized produce section.
- Boosted sales by creating appealing fruit and vegetable displays to entice customers.
- Appropriately stocked produce section, while also removing outdated and poor quality items and disposing of them accordingly.
Produce Associate
Walmart
10.2015 - 08.2016
- During morning shift, helped pull truckload to backroom.
- Responsible for dating and putting up new produce where it belonged in backroom and cooler.
- Efficiently stocked floor and boosted sales by creating enticing fruit and vegetable displays.
- Maintained clean and organized produce section.
- Enhanced customers experience by providing exceptional customer service (i.e. Assisting in locating specific items, educated customers on proper selection/handling/storage, price checking items, etc.)
- In addition to everyday duties of shift, during night shift responsible for cleaning backroom and scanning out all bad produce and properly disposing of them.
Assistant Preschool Teacher
New Beginnings Child Development Center
06.2015 - 08.2015
- Coordinated with head preschool teacher to develop and implement age-appropriate curriculum for students.
- Greeted students/parents in morning and created daily report sheets as students came in.
- Created safe and nurturing learning environment for preschoolers.
- Managed daily routines such as: assisting in circle time, preparing them for meals (included: lunch, snack, and dinner), assisting during bathroom times and teaching students about good hygiene, engaging in outdoor play, and activities pertaining to lesson plan with students, etc.
- Assisted in monitoring students and ensuring their safety during times spent in individual areas.
- Communicated with parents daily progress reports about their child.
Education
Bachelor of Arts - Psychology
Drury University
Springfield, MO08.2020
Skills
- Ability to problem solve and deescalate crisis situations
- Excellent interpersonal skills to effectively work with co-workers and patients
- Psychiatric care experience
- Working knowledge of clinical diagnosis for mental health population
Campus Involvement
Alpha Psi Alum - Kappa Delta Sorority
Orientation Leader - August 2017 (4-day long orientation)
Orientation Team Leader - August 2018 (4-day long orientation)
Certification
- BLS Certification - Basic Life Support (CPR and AED)
- CPI Certification - Crisis Prevention Intervention
Timeline
Mental Health Counselor
Loyola University Medical Center
07.2021 - Current
Intern
Lakewood Assisted Living
02.2020 - 03.2020
Intern
Greene County Youth Academy (unit of the Juvenile Justice Office)
08.2019 - 12.2019
Produce Associate
Meijer
06.2017 - 09.2017
Student Manager
Fresh Ideas Food Service
09.2016 - 03.2020
Produce Associate
Walmart
10.2015 - 08.2016
Assistant Preschool Teacher
New Beginnings Child Development Center
06.2015 - 08.2015
Bachelor of Arts - Psychology
Drury University
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