Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Whitney Abraham

York,PA
You know you are on the road to success if you would do your job, and not be paid for it.
Oprah Winfrey
Whitney Abraham

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
years of professional experience

Work History

Fulton Bank
Remote

Identity Access Management Administrator
02.2017 - Current

Job overview

  • Manage 25% of tickets within team per month
  • Responsible for app security tasks including, new, change, and delete user requests
  • Ensure defined procedures are followed for each task, including verification processes for required applications
  • Responsible for validating proper approvals
  • Verifying all communication and processes are documented for requests
  • Documenting and maintaining effective internal control processes and procedures
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

York College Of PA
York , PA

Help Desk Assistant
08.2012 - 01.2017

Job overview

  • Managed over 25 customer calls per day
  • Coordinated 5 office activities/Events per year
  • Ran errands and provided general office support in professional environment
  • Demonstrated creativity and resourcefulness through development of innovative solutions
  • Learned and adapted quickly to new technology and software applications
  • Resolved problems, improved operations and provided exceptional service
  • Strengthened communication skills through regular interactions with others
  • Identified issues, analyzed information and provided solutions to problems

Institute For Interracial Harmony
Brooklyn, NY

Clerical/Personal Assistant
06.2010 - 08.2015

Job overview

  • Provided multifaceted services to professionals by managing mail, scheduling appointments as well as other administrative tasks.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

Education

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, NH

MBA from Healthcare Management
01.2025

York College of Pennsylvania
York, PA

Bachelor of Science from Human Services
12.2016

Skills

  • Attention to Detail
  • Problem-Solving Skills
  • Training and Development
  • Identity management provisioning systems
Availability
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Timeline

Identity Access Management Administrator

Fulton Bank
02.2017 - Current

Help Desk Assistant

York College Of PA
08.2012 - 01.2017

Clerical/Personal Assistant

Institute For Interracial Harmony
06.2010 - 08.2015

SOUTHERN NEW HAMPSHIRE UNIVERSITY

MBA from Healthcare Management

York College of Pennsylvania

Bachelor of Science from Human Services

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Whitney Abraham