Whitney Adkins

Proven Customer Service Specialist, adept in conflict resolution and critical thinking, enhanced customer loyalty at Modivcare by personalizing solutions and efficiently managing escalated issues. Excelled in call center operations and Microsoft Excel, achieving high retention rates and positive feedback. Demonstrates exceptional problem-solving and active listening skills, ensuring service excellence. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.