Whitney Andrews
New Albany,USA
Summary
Dynamic and results-oriented professional seeking a position that offers advancement opportunities and fosters continuous growth. Proven ability to adapt to new challenges and deliver exceptional results in fast-paced environments. Committed to leveraging skills and experiences to contribute effectively to team objectives while pursuing personal development. Eager to embrace new responsibilities that align with career aspirations and drive organizational success.
Overview
21
21
years of professional experience
Work History
Operations Specialist I, Lockbox Processing
Cadence Bank
Tupelo, MS
08.2022 - Current
- Oversee daily operations, delegating tasks to ensure smooth workflows and timely project completion.
- Process multiple accounts simultaneously, consistently meeting deadlines.
- Enhanced customer satisfaction by addressing client concerns promptly and professionally.
- Sort and distribute mail efficiently, processing accounts and making deposits accurately.
- File paperwork systematically, ensuring easy retrieval and compliance.
- Run tickets and send necessary mail to appropriate lockbox customers without delay.
- Collect, arrange, and put information into database system.
- Manager- Rebecca Dews
Wire Transfer Specialist
Bancorpsouth
Tupelo, Mississippi
03.2011 - 08.2022
- Communicate with customers and branches
- Take international and domestic wire transfers by phone
- Key and enter wires into Payplus
- Process incoming and outgoing wires
- Set up profiles for new customers
- Verify accounts as needed
- Assist supervisor as needed
- Supervisor: Kathy Mills
Internet Banking Specialist
Bancorpsouth
Tupelo, Mississippi
09.2009 - 03.2011
- Open and maintain internet accounts for customers
- Service the accounts as needed
- Assist the supervisor as needed
- Research and communicate any issues to the branches concerning the online accounts
- Keep updated files for all online banking customers
- Researching and approving or declining if needed
- Send necessary mail to online banking customer as needed
- Supervisor: Casey Curtis
Belk
Tupelo, Mississippi
09.2005 - 10.2009
- Operated cash register on a daily basis
- Assist customers as needed
- Clean out fitting rooms
- Put out stock
- Supervisor: Cassandra Hodges
Brawner, Vanstory, & Co., P.A.
Booneville, Mississippi
01.2008 - 05.2008
- Assist clients
- Bookkeeping
- Answer telephone as needed
- Filing
- Supervisor: Lou Ann Counce
Education
Associate of Applied Science - Accounting Technology & Office Systems Technology
Northeast Mississippi Community College
Booneville, Mississippi05-2008
Diploma - undefined
East Union Attendance Center
Blue Springs, Mississippi05-2005
Skills
- Fast learner
- Highly dependable
- Excellent attention to detail
- Trustworthy
- Problem Solving
- Team Collaboration
- Operational Efficiency
- Adaptability
- Professionalism
- Self Motivation
- Organizational Skills
- Multitasking Skills
- Data Management
Languages
English
Timeline
Operations Specialist I, Lockbox Processing
Cadence Bank
08.2022 - Current
Wire Transfer Specialist
Bancorpsouth
03.2011 - 08.2022
Internet Banking Specialist
Bancorpsouth
09.2009 - 03.2011
Brawner, Vanstory, & Co., P.A.
01.2008 - 05.2008
Belk
09.2005 - 10.2009
Diploma - undefined
East Union Attendance Center
Associate of Applied Science - Accounting Technology & Office Systems Technology
Northeast Mississippi Community College