Whitney Ausband

Managed leads, system alerts, and follow‑up pipelines weekly,

supporting retention, compliance, and operational efficiency.

Independently performed weekly cash balancing and reconciliation of ATM, ensuring accuracy and accountability of funds.

Opened and managed trust, business, and personal banking relationships, including consumer and business credit cards and small‑business payment processing services.

Opened a variety of accounts such as trusts, small business accounts, and personal accounts

Referred clients to appropriate loan officers based on financial needs and eligibility.

Maintained strict compliance with company policies and standards

Independently managed patient records, insurance, and billing in various Aspen Dental locations within the Tri-Cities as a float PSR.

Efficiently collected and documented payment's in individuals electronic charts in order to have accurate information for end of day reports.

Informed and applied patients on treatment plan payment options with Aspen Dental's primary and secondary financial lenders when they could not immediately afford cost care.