Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Bailey

Pasadena,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Senior Operations Team Leader

Whole Foods Market Inc
04.2019 - 06.2023
  • Led a field team and oversaw operations standards for Bakery departments in Southern Pacific region, consisting of 65 retail stores in four states and annual sales of over $100 million dollars.
  • Provided guidance and support on operational processes, program implementation and company initiatives including merchandising standards, financial performance, marketing, quality assurance, training, and communication.
  • Oversaw development, implementation, and evaluation of operational programs within retail stores. Worked closely with regional leadership and store leadership to ensure implementation of high standards for product quality and customer service.
  • Led product selection and performed regular category reviews for the Bakery department including Coffee and Juice Bar service venues. Worked with suppliers and brands to develop new products and implement new programs. Oversaw holiday planning including sales projections and supply chain management.
  • Performed announced and unannounced reviews to establish benchmarks and record progress on standards and initiatives. Able to assess performance, develop plans for improvement and conduct corrective action as needed.
  • Responsible for financial performance and profitability for geographic locations. Monitored store performance metrics including sales performance, profitability and year-over-year comparisons.
  • Provided leadership to a team of field team members including the team’s hiring, training, coaching and performance reviews.
  • Provided solid judgment to identify, prioritize, and measure project execution and outcomes. Redirected resources and support as needed.
  • Worked closely with multiple departments within the company to achieve goals, including executive leadership, marketing team, category management, supply chain and team member services. Established strong and supportive relationships with leadership teams to ensure understanding and receive support needed to achieve objectives.
  • Supported existing stores, programs, and operations; provides guidance and advice on new store development, including, design, hiring, training, product placement, ordering, merchandising, and team support.

Regional Field Operations

Whole Foods Market Inc
09.2014 - 04.2019
  • Supported field team in overseeing bakery operations at select stores in the Southern Pacific Region. Was responsible for a varied selection of stores up to 15 stores at a time.
  • Provided guidance and support on operational processes, program implementation and company initiatives for assigned selected stores, including merchandising standards, financial performance, marketing, quality assurance, training, and communication.
  • Contributed to product selection and performed regular category reviews for the Bakery department including Coffee and Juice Bar venue. Worked with suppliers and brands to develop new products and implement new programs. Oversaw holiday planning including sales projections and supply chain management.
  • Oversaw implementation and evaluation of operational programs and projects within assigned stores.
  • Performed announced and unannounced reviews to establish benchmarks and record progress on standards and initiatives. Able to assess performance, develop plans for improvement and conduct corrective action as needed.

Education

Bachelor of Arts - Applied Design

San Diego State University
San Diego, CA
12.2009

Skills

  • Retail Operations and Execution
  • Team Management and Interpersonal Communication
  • Identifying and acting upon industry trends
  • Leadership and Mentoring

Timeline

Senior Operations Team Leader

Whole Foods Market Inc
04.2019 - 06.2023

Regional Field Operations

Whole Foods Market Inc
09.2014 - 04.2019

Bachelor of Arts - Applied Design

San Diego State University

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Whitney Bailey