Whitney Bailey
Brockton,MA
Summary
Highly motivated and committed AAMA Medical Assistant with 10 years of experience in performing administrative and clinical duties within various fast-paced medical environments. Looking to advance while applying skills in health prevention, patient-centered and collaborative care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Beth Isreal Deaconess Medical Center
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Pediatric Associates of Brockton
08.2021 - 09.2023
- Room patients, document vital signs, prep for exams for multiple medical providers
- Record and manage patient information within eClinicalWorks and EPIC
- Administer immunizations including intradermal, subcutaneous and intramuscular routes
- Perform specimen collection by capillary blood draw and run diagnostic procedures including urinalyses, rapid strep, influenza, rsv and covid-19 as well as urine hcg and monospot
- Clean and sanitize rooms, tools and equipment between patients
- Skilled at handling patients with professionalism, sensitivity and safety
- Assist with administrative duties including scheduling appointments and scanning patient documents.
Medical Assistant
Village Pediatrics
03.2016 - 08.2021
- Took in patients, documented vital signs and prepped for exams for five medical providers per day
- Recorded and managed patient information within E-clinical works and Epic Systems
- Administered immunizations including intradermal, subcutaneous and intramuscular routes
- Performed specimen collection by capillary blood draw and run diagnostic procedures including urinalyses, rapid strep, influenza, rsv and covid-19 as well as urine hcg and monospot
- Carried out EKG's as ordered by medical provider
- Performed administrative duties including scanning patient documents and ordering nursing supplies.
Medical Assistant
Compass Medical Urgent Care
02.2014 - 03.2016
- Took in patients, document vital signs and prep for exams for four medical providers per day
- Recorded and managed patient information within eClinicalWorks
- Administered immunizations including intradermal, subcutaneous and intramuscular routes as well as medication injections
- Carried out EKG's as ordered by medical provider
- Assisted with administrative duties including co-pay collection, scheduling appointments, prior authorizations and referrals
- Performed venous blood draws.
Education
Medical Assistant -
Southeastern Technical Institute
South Easton06.2014
High School Diploma -
Brockton High School
Brockton, MA05.2004
Skills
- Epic Super User
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Medical Terminology
- Clinical Documentation
- Data Entry
- Phlebotomy
- CPR
- Immunization Administration
- Specimens collection and processing
- Payment Collection
Certification
- Certified Medical Assistant (AAMA), 2014
- BLS/CPR First Aid (American Heart Association), 2014
- HIPAA Compliant/OSHA Knowledge/Medical Terminology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Beth Isreal Deaconess Medical Center
09.2023 - Current
Medical Assistant
Pediatric Associates of Brockton
08.2021 - 09.2023
Medical Assistant
Village Pediatrics
03.2016 - 08.2021
Medical Assistant
Compass Medical Urgent Care
02.2014 - 03.2016
Medical Assistant -
Southeastern Technical Institute
High School Diploma -
Brockton High School
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