Whitney Bartlett

• Supervise 7-10 inventory personnel to support 300+ dealerships across the US by inputting new vehicle invoices accurately within an agreed upon service level agreement timeline.
• Ensure inventory accuracy by conducting regular audits and tracking team tasks for effective reporting.
• Write and maintain training guides and operation resources throughout the year.
• Conduct month 1 on 1 meetings with team members and monthly team meetings.
• Manage work volumes for each employee and ensure proper coverage during employee PTO absences.
• Communicate on a regular basis and build working relationships with multiple departments and store personnel.
• Co-Chair the Treasury Employee Engagement Committee and participate in the Lithia Community Relations Committee.

• Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
• Handled incoming calls and in person visitors professionally, routing callers/visitors appropriately or taking detailed messages when necessary.
• Assisted in maintaining and reporting on grant funds and expense reports for the research department heads.
• Aided in daily operations such as: Filing expense reports through Concur. ordering office supplies, processing vendor invoices and maintaining workplace environment.

• Ensured timely payments for all invoices, keeping an organized records filed and maintaining strong relationships with vendors, suppliers and store buyers.
• Reached out to vendors to verify information and follow up on any potential supply or payment issues.
• Processed invoices and journal entries efficiently and accurately with minimal discrepancies.
• Matched purchase orders with invoices to ensure accuracy and communicated on an as needed basis to verify or update information as needed.

Dealership Accountant

• Posted retail deals to accounting system.
• Processed lien payoffs for units traded in with outstanding loans.
• Prepared new and used vehicle packets with proper documentation and completed forms.
• Built in new vehicle inventory from factory invoices.
• Issued checks for off street purchases.
• Assisted in balancing accounts for month end processes.
• Performed physical vehicle inventory on a quarterly basis.
• Communicated with sales and financial staff members from each of the 3 dealerships to ensure paperwork was completed and submitted timely each month.
• Assisted with daily bank deposits and mail runs.
• Trained replacement Warranty Administrator upon transition to new role.

Warranty Administrator

• Coded manufacturer warranty repairs by reviewing job aids and databases to ensure technicians were being paid accurately for their time and that repairs would fall within compliance guidelines.
• Scheduled customer service appointments, shuttled customers, checked out service invoices by taking payments, issued and processed purchase orders and invoices, filed service records, answered customer calls and redirected as needed, assisted sales staff with miscellaneous clerical tasks and managed service loaner fleet.