Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Russell

Russellville,TN

Summary

I have under my belt a total 23 years of experience through Healthstar for CCMA/Phlebotomy/Dermatology nursing. I am always up for hard work and a challenge. learning further and to progress my acknowledgment to better provide my nursing career and the lives of my patients. Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows. Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care. Experienced Phlebotomist bringing many years of experience. Expert in venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations. Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Compassionate Certified Clinical Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, teamwork, and adaptability, ensuring high-quality patient support and seamless clinical operations.

Overview

18
18
years of professional experience

Work History

Dermatology Nurse

Healthstar Dermatology
Morristown, TN
02.2022 - 02.2025
  • Evaluated patient responses to treatments and reported any changes or abnormalities noted.
  • Collaborated with other health professionals in order to provide comprehensive care for patients with complex issues related to their skin.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Assisted with procedures such as biopsies and excisions conducted in-office.

CCMA/Phlebotomist

Healthstar Physicians Pc
Morristown, TN
01.2007 - 04.2022
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Assessed plasma collection machines for proper functionality.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Identified patients using proper procedures prior to specimen collection.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Compiled and submitted data for demographic research.
  • Interacted with patients to gather and record data prior to blood draws.
  • Upheld donor confidentiality throughout intake and collection process.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Prepared and packaged specimens for courier transport.
  • Processed client payments and collected appropriate billing information.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Collected specimen samples and transported to laboratory for processing.
  • Flushed intravenous lines with saline to prevent blockages.
  • Verified collection orders and communicated discrepancies to nurses.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Transported specimens following established protocol for temperature and light.
  • Input medical and insurance information into database for inclusion in patient records.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.

Education

CCMA - Clinical Medical Assistant

Virginia Tech
Knoxville, TN
09.2012

Skills

  • Stress Management
  • Sanitation and Sterilization
  • Drawing Blood
  • Donor Screening
  • Specimen Collection
  • Blood Culturing
  • Patient Relations
  • Problem-Solving
  • Staff Phlebotomy Training
  • Decision Making
  • Documentation and Recordkeeping
  • Sharps Collection
  • Blood Alcohol Testing
  • Data Entry
  • Management Skills
  • Works Well Under Pressure
  • Data Analysis
  • Scheduling Software
  • Information Gathering
  • Tracking Specimens
  • Biohazard Waste Disposal
  • Sharps Disposal
  • Social Skills
  • HIPAA
  • Biohazard waste disposal
  • Tracking specimens
  • Medical records maintenance
  • Stress management
  • Computer skills
  • Data management
  • Analytical

Timeline

Dermatology Nurse

Healthstar Dermatology
02.2022 - 02.2025

CCMA/Phlebotomist

Healthstar Physicians Pc
01.2007 - 04.2022

CCMA - Clinical Medical Assistant

Virginia Tech
Terri Russell