Whitney Berg
Parrish
Summary
Dynamic and results-oriented professional with extensive experience in educational and aquatic environments, notably at Goldfish Swim School. Excelled in fostering student and instructor engagement and safety, evidenced by implementing effective conflict resolution and first aid techniques. Proven track record in relationship development and program leadership, significantly enhancing learning outcomes and operational efficiency.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Goldfish Swim School
01.2022 - 01.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner..
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Head Age Group Swim Coach
British Swim School
07.2021 - 03.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes strengths and weaknesses of each child in class to track progress.
- Prepared equipment before each class class and stored items promptly after classes.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Minimized injury risks by advising clients about form and proper clothing.
Special Education Teacher
Genesee Lake School
03.2020 - 02.2021
- Created learning and content strategies to meet needs of mentally and physically disabled students.
- Organized instruction material, including constructing bulletin boards and setting up work areas.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Led activities that developed students' physical, emotional and social growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Paraprofessional
Pewaukee Elementary School
09.2019 - 03.2020
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Performed special tasks such as occupational therapy and sensory/regulation to help students with special needs learn and grow.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Sales Executive
Communication Engineering Company
02.2018 - 08.2019
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Produced $1,00,000 in sales by implementing sales programs and processes, facilitating contacts through close.
- Tackled customer concerns and responded to inquiries within all hours to provide immediate issue resolution.
Program Director
Great Wolf Swim Team
02.2010 - 02.2018
- Interacted with customers and clients to identify business needs and requirements.
- Provided ongoing direction and leadership for program operations.
- Identified risks and developed mitigation plans.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Oversaw team of 30 personnel focused on swimming lessons, swim team at 7 locations.
Second Grade Student Teacher
Zimmerman Elementary School
09.2014 - 05.2015
- Conferred with qualified teacher to establish instructional targets and prepare lessons to cover source topics.
- Cultivated positive relationships with administration, teaching staff and students.
- Investigated different teaching materials and techniques to understand strengths and weaknesses.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
Education
Certificate - Emergency Medical Technician
Landes Emergency Services
Sarasota, FL01-2025
Bachelor of Science - Elementary Education
St. Cloud State University
St. Cloud, Minnesota05.2015
Skills
- Conflict resolution techniques
- Relationship development
- Assessing and acquiring vital signs
- Safety training
- First Aid and CPR instruction
- Coaching and mentoring
- BLS Certified
Timeline
Assistant General Manager
Goldfish Swim School
01.2022 - 01.2023
Head Age Group Swim Coach
British Swim School
07.2021 - 03.2022
Special Education Teacher
Genesee Lake School
03.2020 - 02.2021
Paraprofessional
Pewaukee Elementary School
09.2019 - 03.2020
Sales Executive
Communication Engineering Company
02.2018 - 08.2019
Second Grade Student Teacher
Zimmerman Elementary School
09.2014 - 05.2015
Program Director
Great Wolf Swim Team
02.2010 - 02.2018
Certificate - Emergency Medical Technician
Landes Emergency Services
Bachelor of Science - Elementary Education
St. Cloud State University
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