Whitney Blake
Tucson,AZ
Summary
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design and a wealth of administrative office knowledge and experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staff Development
TUCSON RESIDENCE FOUNDATION
10.2022 - Current
- Training all new employees in all required training per agency policy and state and federal laws
- Developing ongoing curriculum updates and adding and creating new curriculum to meet all required areas for staff development
- Revamping and updating current curriculum to show all current polices and changes
- Creating a positive and enhancing environment for adult learning and participation
- Creating and submitting all certifications to maintain employee files
- Coordinating with Human Resources daily for potential new employee updates, and current employee training updates
- Fingerprinting all new and current employees for them to obtain their Fingerprint Clearance Cards
- Maintain current Instructor Certifications in the following: Adult First Aid, CPR and AED, Article 9, Prevention & Support, Person-Centered Service Plans, Positive Behavior Support, Incident Reporting and Safety, Adult Abuse, Neglect and Exploitation, Medication Administration, Teaching Skills and Strategies, Electronic Health Record Systems, Bloodborne Pathogens, OSHA standards, Sexual Harassment, and completing on-site driving evaluations
- Maintain current in all DDD updates and policy changes.
Sonoran Training and Development Specialist
Arizona Mentor- Sevita Health
02.2021 - 10.2022
- Ensure employees are informed of all Mentor notifications, updates, policies and procedures, updated tax forms and open enrollment meetings
- Develops and ensures a monthly training calendar
- Contribute to the ongoing growth and development of the HR/Training Department
- Maintains and regulates Relias training for Sonora Area
- Contacts and works with each department administrator to assist where needed including providing training, audits, as directed or as needed
- Attends recruitment fairs for potential applicants for employment
- Public speaking
- Conducts FA/CPR Training for all Sonoran and outer region employees
- Conducts and creates curricula for the following training: Article 9, Prevention and Support, Medication Administration, Incident Reporting, Principles of Caregiving, HIPPA and Confidentiality, Communications with individuals and their families, Seizure Management, Emergency Disaster, Individual Support Plans, Behavior Treatment Plans, Driver Safety, Email and Timekeeping
- Maintains employees’ current certifications, directs, and assists new hires in how to set up benefits, payroll and employee related documentation.
Staff Development
Danville Services of Arizona, LLC
09.2018 - 02.2021
- Administrative Assistant and Training Coordinator For-Profit Administration Duties, Accomplishments and Related Skills: Developing and working with employees to expand skills and knowledge within their job expectations
- Maintaining employee files and current certifications
- Assisting in hiring processes including notarizing necessary documents
- Maintaining communication with all management personnel for training and development needs
- Working with state agencies for monitoring requirements and audits
- Facilitating management meetings and state required certifications in a classroom setting
- Individual and group training
- Quality assurance monitoring to assure properties and employees are compliant
- Facilitating annual renewals and harassment trainings.
Staff Development/HR and Training Coordinator
PPEP Inc
12.2017 - 09.2018
- Portable Practical Education Preparation901 E 46th St Tucson, AZ 8571312/11/2017- 9/20/2018Hours per week 40+Salary-ExemptStaff Development/Administrative Assistant and Training Coordinator Non-Profit Administration Duties, Accomplishments and Related Skills: Working directly with upper and lower management to distinguish exact staff needs, responsible for high level turn over recruitment on a weekly basis
- Once employees are hired, I provide all initial orientation to new hires
- Conducting training for employees in accordance with state requirements
- Primary responsibility to ensure all training and HR records maintained are up to date and accurate at all times
- Track and record all evidentiary documentation in a Staff Training Matrix and ensure the Matrix is readily available for appropriate members of management to review
- Verifies, prints, and files certifications and any other pertinent documents to employee files
- Provides up to date Matrix for all Residential Coordinators to ensure timely coordination of training, recertification, and updates
- Provide individual and group training as needed
- Ensures up to date curriculum is maintained in accordance with AZ DESDDD standards, PPEP standards, and other authorizing entities
- Complete all new hire paperwork and new hire orientation, submit paperwork to the HR department
- Maintains quality control of employee files to ensure accurate data is present to ensure compliance with state and contracted providers
- Contributes to the ongoing growth and development of the Community PPEP Integrated Care IDD office
- Conducts FA/CPR Training for all PPE Integrated Care Employees in outer areas of Arizona
- Review applicant candidates for new hire processing, complete all required new hire paperwork, background checks and E-Verify employment verification
- Administrative assistant duties as assigned, submitting invoices for payment processing
- E- Verify staff check, HIPAA Skills, Ability and Knowledge Extensive and working knowledge of DDD rules, regulations, training requirements, state monitoring and AHCCCS Requirements for DCW Training
- Knowledge of E-Verify and new hire requirements
- Submittal of documents in a timely manner
- Excellent writing, teaching, HIPPA, training, presentation, analytical, and problem-solving skills
- Proficiency in Microsoft Word, Excel, Publisher, and PowerPoint
- Proficiency in Hiring, High Level Recruitment, Timekeeping system, or similar system
- Effective organizational and time management skills
- Ability to interact and provide effective leadership in a team setting with agency management team members as well as outside agencies
- Cultural Competency
- Ability to maintain both client and agency confidential information in all aspects of operation including, but not limited to, client records, staff records, client experiences, and agency information
- Ability to participate in the on-going maintenance of management group cohesion and teamwork as demonstrated by good working relationships with co-workers and a positive attitude
- Develop and maintain organizational system for office support, including filing, billing, accounts payable, payroll and scheduling
- Efficient in a busy member-focused office
- Self-directed but works as a collaborative member of the team
- Work in a fast-paced environment with simultaneous performance of many different duties, responsibilities, and tasks
- Reason for leaving: No opportunity for growth Staff Development and Training Coordinator -Non-Profit Administration- HR
HR/Staff Development
Easter seals Blake Foundation
12.2013 - 12.2017
- May 2011-December 2013- Group Home Manager of 5 programs, Tucson, Sierra Vista and Safford 7750 E
- Broadway, Suite D200 Tucson, AZ 85710 United States08/10/2013-12/05/2017Staff Development and Training Coordinator -Non-Profit Administration-HR Administrative Assistance-Salary Exempt 40+ hours/weekly Duties, Accomplishments and Related Skills: Communication with Program Director, Staffing Specialist and Residential Coordinator to determine staffing needs of the program
- Process, Recruit and interview applicants according to the standardized EBF interviewing and hiring guidelines
- Provide initial orientation to new hires
- Conducts training for employees in accordance with requirements
- Primary responsibility to ensure all training and HR records maintained in the CLS office area are up to date and accurate at all times
- Track and record all evidentiary documentation in a Staff Training Matrix and ensure the Matrix is readily available for Compliance, CLS Director, COO, and appropriate members of management to review
- Verifies, prints, and files certifications and any other pertinent documents to employee files
- Provides up to date Matrix for all Residential Coordinators to ensure timely coordination of training, recertification, and updates
- Provide individual and group training as needed
- Ensures up to date curriculum is maintained in accordance with AZ DES DDD standards, EBF standards, and other authorizing entities
- Complete all new hire paperwork and new hire orientation, submit paperwork to the payroll department
- Maintains quality control of employee files to ensure accurate data is present to ensure compliance with state and contracted providers
- Ensure CLS employees are informed of all Easter seals Blake Foundation notifications, updates, policies and procedures, updated tax forms and open enrollment meetings
- Develops and ensures a monthly training calendar
- Contributes to the ongoing growth and development of the Community Living Services Department.
- Maintains and regulates Relias training for overall agency- Contacts and works with each department administrator to assist where needed including providing training, audits, as directed or as needed
- Attends recruitment fairs for potential applicants for employment
- Public speaking
- Conducts FA/CPR for all ICCA- Behavioral Health Employees and Community Living Service Employees
- Conducts and creates curricula for the following training for all Community Living Services Employees; Article 9, Prevention and Support, Medication Administration, Incident Reporting, Principles of Caregiving, HIPPA and Confidentiality, Communications with individuals and their families, Seizure Management, Emergency Disaster, Individual Support Plans, Behavior Treatment Plans, Driver Safety, Email and Timekeeping.
Education
Veterinary Technician - Veterinary
Carrington College
Tempe, AZ03.2010
Pinnacle High School
Tempe, A01.2009
Skills
- Staff Development
- Staff Development Training
- Staff Development Strategies
- Staff Training and Onboarding
- Workforce Management
- Mail handling
- Project Management
- Document Scanning
- Meeting Coordination
- Scheduling
- Event Coordination
- Business Administration
- Technical Support
- Spreadsheet development
- File Maintenance
- Telephone reception
- Database entry
- Administrative Support
- Operations Management
- Office Supply Management
- Customer Engagement
- Human Resources
- Payroll Administration
- Report Preparation
- Word Processing
- Performance Improvement
- Leadership and supervision
- Office Management
- File Organization
- Calendar Management
- Strategic Planning
- Process Improvement
Volunteer Experience
- Special Olympics of Arizona, Head Coach, 05/01/2011, 09/01/2018
- El Tour De Tucson, 05/01/2011, 12/01/2017
- Festival of Books, 05/01/2011, 12/01/2013
- Tucson Rodeo, 05/01/2009, 12/01/2018
Certification
- CNP - Certified Notary Public
Timeline
Staff Development
TUCSON RESIDENCE FOUNDATION
10.2022 - Current
Sonoran Training and Development Specialist
Arizona Mentor- Sevita Health
02.2021 - 10.2022
Staff Development
Danville Services of Arizona, LLC
09.2018 - 02.2021
Staff Development/HR and Training Coordinator
PPEP Inc
12.2017 - 09.2018
HR/Staff Development
Easter seals Blake Foundation
12.2013 - 12.2017
Veterinary Technician - Veterinary
Carrington College
Pinnacle High School
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