Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Blanchard

Lehi,UT

Summary

Experience Administrative Professional with extensive experience in office administration, human resources, and payroll processing. Skilled in insurance verification, billing, and accounts receivable, with a strong background in providing exceptional customer service and handling confidential information. Bringing strong organizational skills and the ability to foster positive team relationships.

Overview

13
13
years of professional experience

Work History

Office Manager

Canyon Creek Endodontics
08.2021 - Current
  • Maintained office schedule
  • Insurance verification and claims submission
  • Billing and accounts receivable
  • All employee hiring, onboarding and human resource needs of the office.
  • Payroll
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts receivable and all end of day/month/year balancing.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Reception Assistant Manager

VCA Willow Creek Pet Center
07.2014 - 08.2021
  • Staffing schedule
  • Employee evaluations
  • Appointment scheduling
  • Managed large shelter accounts and managed their billing and all payment schedules.
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.

Certified Nursing Assistant/Telemetry Monitor Technician

Intermountain Medical Center
06.2011 - 04.2014
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Monitored patient heart rhythms.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Computer charting using Tandem.
  • Cross trained to health unit coordinator (H.U.C)
  • Assembled patient charts.
  • Take down patient orders and input them into the charting system.

Education

Associate of Science - Nursing

Salt Lake Community College
Salt Lake City, UT

High School Diploma -

Brighton High School
Salt Lake City, UT
06.2008

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Billing
  • Scheduling and calendar management
  • Payroll Processing
  • Bookkeeping
  • Payroll and budgeting
  • Account Reconciliation
  • Credit and collections
  • Staff Management
  • Human Resources

Timeline

Office Manager

Canyon Creek Endodontics
08.2021 - Current

Reception Assistant Manager

VCA Willow Creek Pet Center
07.2014 - 08.2021

Certified Nursing Assistant/Telemetry Monitor Technician

Intermountain Medical Center
06.2011 - 04.2014

Associate of Science - Nursing

Salt Lake Community College

High School Diploma -

Brighton High School

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Whitney Blanchard