Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Personal Information
References
Timeline
Generic

Whitney Bradley

Hutto

Summary

Experienced professional specializing in payroll system optimization, HR process management, and executive operations coordination within mental health and wellness environments. Demonstrated ability to ensure legal compliance, administer benefits, and maintain payroll accuracy while enhancing employee relations. Proficient in developing streamlined workflows, safeguarding confidential information, and generating insightful reports for leadership. Recognized for strong analytical skills, effective collaboration, and strategic organizational planning aimed at elevating employee satisfaction and overall performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Wellness Coach/Licensed Counselor

BCForward/ Plus One/Optum
Austin
04.2022 - Current
  • Provided coaching on wellness and communication best practices to management and employees.
  • Facilitated daily sessions for up to 115 agents, addressing their job demands effectively.
  • Collaborated with stakeholders across projects to mediate issues and promote preventative care.
  • Boosted employee engagement in wellness activities by 50% for both virtual and on-site teams.
  • Coached managers and agents in resiliency strategies, communication skills, and career planning.
  • Analyzed trends to identify barriers impacting well-being and overall performance.
  • Developed strategies aimed at increasing involvement in wellness initiatives across multiple teams.

Primary therapist

Discovery Mood & Anxiety
Austin
06.2021 - 04.2022
  • Conducted clinical assessments to identify suitable levels of care.
  • Designed and managed individualized treatment plans, including family and group counseling.
  • Collaborated with treatment team to adjust plans, coordinate care, and establish aftercare.
  • Developed treatment objectives to align therapy sessions with individual goals and evaluate progress.
  • Assessed individuals for severe psychopathology to ensure appropriate care levels.
  • Provided clinical treatment through individual, family, and group counseling sessions.

Intake Coordinator/Utilization Reviewer

Southwestern Medical Center
Austin
09.2020 - 06.2021
  • Conducted psychosocial assessments to determine the appropriate level of care and coordinate with the team to ensure safety and continuation of care.
  • Coordinate approval from Medicaid and private insurance.
  • Update the medical records system to reflect modifications in treatment plans while always maintaining strict confidentiality of information.
  • Mediated patient problems to ensure safety and collaborated with patients to promote engagement with their own care.
  • Supported new patients in onboarding and getting acclimated to new environment.
  • Processed insurance approvals to ensure hospital payments for patient admits.

Payroll Coordinator

Southwestern Medical Center
Austin
01.2017 - 09.2020
  • Processed bi-weekly wages for over 550 employees, conducting audits that eliminated overpayment losses.
  • Served as subject-matter expert, swiftly resolving payroll and benefits inquiries from employees.
  • Collaborated with HR staff and executive leadership to communicate policy changes organization-wide.
  • Developed and implemented payroll projects to identify trends, errors, and ensure compliance.
  • Presented biweekly payroll training sessions to onboard new hires on timekeeping policies.
  • Facilitated training sessions on HR systems to maintain accuracy in payroll processing.
  • Ensured adherence to federal and state payroll regulations.
  • Assisted in preparing year-end tax documents for employees.

Leave Auditor

Lockheed Martin Corporation
Vienna
03.2014 - 07.2015
  • Streamlined document management in HR payroll, driving substantial profit gains.
  • Analyzed data to identify and resolve TSA employee leave discrepancies.
  • Collaborated with departments to enhance leave-audit effectiveness and update procedures.
  • Onboarded and integrated new employees into organizational processes.
  • Supported comprehensive auditing for TSA organization serving over 66,000 employees.
  • Mediated leave errors through thorough document analysis.
  • Ensured accurate processing of audit requests by collaborating across departments and leadership levels.

Tier II Payroll Specialist

Lockheed Martin Corporation
Vienna
01.2013 - 03.2014
  • Maintained poise in a demanding, fast-paced, and fluid environment while supporting payroll department in meeting strict reporting standards.
  • Conveyed complex federal payroll regulations in understandable terms to TSA employees and HR staff.
  • Fielded a steady stream of phone inquiries regarding personnel issues and routed to appropriate party.
  • Served as subject matter expert in federal payroll regulations.
  • Compiled, researched, assessed, and provided information to TSA employees and HR staff.
  • Resolved inbound personnel inquiries by phone and reassigned to applicable team when issues needed to be escalated.
  • Acknowledged for delivering consistently excellent results.
  • Awarded the 2nd Quarter Winner for Excellent Quality award.

Human Resource Assistant

DFAS: 95th AG Batallion
Fort Sill
06.2008 - 11.2011
  • Provided direct support to senior Human Resources managers and additional high-level personnel to meet HR program administration guidelines in all areas of personnel management.
  • Onboarded military members via managing finance activities and compiling document packets.
  • Contributed to managing benefits administration by uploading related documents, managing life insurance documentation, and ensuring accuracy in tracking and reporting employee data.
  • Interviewed more than 17 personnel per day and ensured accuracy in all documentation.
  • Interviewed and processed more than 20,000 soldiers annually.
  • Recognized with Commanders' Award for Civilian Service for skillfully and acknowledged for strong levels of professional performance.
  • Awarded Coin of Excellence for accuracy and exceptional service; repeatedly.

Education

Master of Behavioral Sciences -

Cameron University
Lawton, OK
05-2020

Bachelor of Science - Psychology

Cameron University
Lawton, OK
05-2012

Skills

  • Data analysis and management
  • Payroll administration
  • HRIS expertise (Ultipro, Kronos)
  • Onboarding processes
  • Office productivity tools
  • Employee assessments
  • Microsoft Office proficiency
  • Employee engagement strategies
  • Wellness coaching techniques
  • Treatment planning and coordination
  • Stakeholder collaboration
  • Conflict resolution skills
  • Relationship management
  • Problem-solving abilities
  • Adaptability and flexibility
  • Team collaboration

Websites

Certification

  • PHR Certified
  • Licensed Marriage & Family Therapist
  • Certificate in HR Management
  • Certificate in Leadership

Hobbies and Interests

  • Business podcasts
  • Acting
  • Reading

Personal Information

Title: PHR

References

References available upon request.

Timeline

Wellness Coach/Licensed Counselor

BCForward/ Plus One/Optum
04.2022 - Current

Primary therapist

Discovery Mood & Anxiety
06.2021 - 04.2022

Intake Coordinator/Utilization Reviewer

Southwestern Medical Center
09.2020 - 06.2021

Payroll Coordinator

Southwestern Medical Center
01.2017 - 09.2020

Leave Auditor

Lockheed Martin Corporation
03.2014 - 07.2015

Tier II Payroll Specialist

Lockheed Martin Corporation
01.2013 - 03.2014

Human Resource Assistant

DFAS: 95th AG Batallion
06.2008 - 11.2011

Master of Behavioral Sciences -

Cameron University

Bachelor of Science - Psychology

Cameron University

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