Whitney Buck
Lapwai,Idaho
Summary
Developed skills in educational environment, including effective communication, critical thinking, and curriculum planning. Committed to making positive impact and contributing to team success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Seeking to transition into new field where these skills can be applied and further expanded.
Overview
16
16
years of professional experience
Work History
Teacher II
Nez Perce Tribe Mamay'asnim Hiteemenwees
10.2014 - 10.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Developed and implemented classroom routines to address varying student needs.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Lead Guest Service Representative
Clearwater River Casino
07.2007 - 07.2011
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Actively participated in team meetings, sharing ideas for process improvements that led to enhanced operational efficiency within the department.
- Collaborated with housekeeping staff to ensure rooms were ready, enhancing overall guest experience.
- Coordinated with other departments to resolve guest issues quickly, fostering a welcoming atmosphere for all visitors.
- Managed nightly cash reconciliation, maintaining accurate financial records and minimizing discrepancies.
- Oversaw group booking logistics, working closely with event planners to accommodate special requests and preferences.
- Supported management in handling escalated guest complaints or disputes effectively while preserving strong relationships between hotel brand and clientele base.
- Trained new Guest Service Representatives on front desk procedures and customer service best practices.
- Ensured accurate billing information was collected from guests upon check-in, facilitating smooth payment processing at departure time.
- Developed rapport with regular guests, leading to increased loyalty and repeat business.
- Created welcoming and comfortable environment for guests.
- Greeted guests upon arrival by providing warm welcome.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed check-in and check-out procedures for guests.
- Facilitated and coordinated transportation services for guests.
Education
Associate Of Applied Science - Liberal Arts
Lewis Clark State College
Lewiston, ID01.2019
Associate Of Applied Science - Early Childhood Education
Lewis Clark State College
Lewiston 05.2018
Skills
- Behavior management
- Collaborative learning
- Child development
- Flexible and adaptive
- Effective listening
- Team collaboration
- Multitasking Abilities
- Effective communication
- Student Advocacy
- Creative lesson plan development
Timeline
Teacher II
Nez Perce Tribe Mamay'asnim Hiteemenwees
10.2014 - 10.2023
Lead Guest Service Representative
Clearwater River Casino
07.2007 - 07.2011
Associate Of Applied Science - Liberal Arts
Lewis Clark State College
Associate Of Applied Science - Early Childhood Education
Lewis Clark State College
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