Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Butler

Sand Springs,GA

Summary

Proven leader in operations management and strategic planning, I've driven success at Zaxbys by fostering staff development and maximizing profitability. My expertise in staff management and a results-driven approach have consistently surpassed performance targets, enhancing competitive positioning and employee retention. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

District General Manager

Zaxbys
04.2018 - Current
  • Facilitated open communication channels among staff members, fostering teamwork and collaboration throughout the district.
  • Championed corporate social responsibility initiatives throughout the district that aligned with company values while making a positive impact on the community.
  • Conducted regular site visits to assess operations on-location, identifying areas for improvement or necessary support from headquarters staff members.
  • Optimized resource allocation to maximize the district''s overall profitability and financial stability.
  • Improved customer satisfaction levels by addressing concerns and implementing feedback-driven improvements.
  • Evaluated market trends to develop innovative solutions for enhancing the organization''s competitive edge within the industry.
  • Led strategic planning efforts that set long-term goals for both short-and long-term success within the district region.
  • Managed crisis situations effectively, mitigating potential harm to the organization and maintaining a strong public image.
  • Implemented safety protocols and procedures, reducing workplace accidents and ensuring a secure environment for all employees.
  • Boosted employee retention rates through the development of competitive compensation packages and comprehensive benefits plans.
  • Consistently exceeded performance targets set forth by upper management, leading the district to surpass expectations each year.

Operations Manager

Burger King
07.2014 - 04.2018
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Devised processes to boost long-term business success and increase profit levels.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Team Leader

Chick-fil-A
06.2009 - 07.2014
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Education

High School Diploma -

Westover High School
Albany, GA
05.2009

Skills

  • Operations Management
  • Staff Development
  • Staff Management
  • Strategic Planning

Timeline

District General Manager

Zaxbys
04.2018 - Current

Operations Manager

Burger King
07.2014 - 04.2018

Team Leader

Chick-fil-A
06.2009 - 07.2014

High School Diploma -

Westover High School

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Whitney Butler