Whitney Carden

As the sole employee of the Columbia office for Advanced IT Solutions Inc(AIS) duties include

• Management of the company's HR email mailbox and correspondence between employees and contractors
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Gathering and filing DHS information on all H1B-Visa employees and generating employee files for all current employees
• Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
• Help the President of the company and relay any important information that passes through the company HR office
• Business-to-business relations via phone and email correspondence are key to managing the office
• All employee payroll information is vetted through her office and forwarded to the correct persons
• As the Human Resources Manager, it is my job to manage the sensitive information of our clients and staff as needed and resolve any conflict between any client and/or employee as needed
• Ensuring conformance and compliance with contract requirements, scope, schedules, and costs for any outsourced companies
• Organizing and maintaining the employee files both physically and digitally
• Communicating between business contractors and employees that are connected to the company
• Exude strong management skills and a demonstrated ability to organize and effectively multi-task multiple priorities successfully
• Provide DHS paperwork for H1B - Visa employees upon request
• Communicate issues and complete solutions suggested by chain of command
• Ability to remain flexible and solution-oriented
• Maintain employee files
• Assist with any outside tasks needed by the CEO and President

• Ms. Carden is a 1099 Contract employee of Jaxon Mattison Consulting LLC(JaxMatt)
• Duties include working remotely upon request of her direct supervisor
• Creating and retouching graphics as needed for the website, proposal packets, B2B meetings, and social media use as well as researching ways to boost the online presence of the company to generate business
• The Digital Media Specialist is also in charge of assisting in the compilation of proposal presentations and the organization of the graphics among the proposal information
• The Social Media Director manages all platforms the company is a part of and ensures that the posting methods provide the maximum viewership and interaction with the online community. All in the hopes of generating more business and outreach for the company.
• Worked with external advertising agencies by coordinating and completing multiple projects.
• Maintained knowledge of and partnerships with PPC ad platforms and vendors.
• Determined and supported keyword selection, audience targeting, audience retargeting and remarketing.
• Formed profitable paid search strategies in collaboration with decision-makers.
• Researched and developed new campaigns across multiple channels.
• Assessed paid media analytics against KPIs using Google Analytics, internal reporting and agency reporting and presented findings to key stakeholders.

• Duties include using voice recognition software to caption phone calls for the deaf and hard of hearing
• Hear audio, voice what has heard, proof-read developing captions - all done simultaneously
• Listen to incoming side of phone calls
• Carefully repeat what is said into the microphone for the software to generate captions
• Proof-read generating captions while continuing to revoice incoming conversation
• Quickly pause and edit errors in captions before continuing using a pause pedal
• Maintain focus for any and all incoming calls for accuracy in a potentially noisy environment

• Assist in and/or lead activities in an after school program for the business as well as provide assistance and teaching during parties and mobile events
• Duties also included monitoring recess time for up to 15 children at a time
• Assist/Lead art lessons requested for parties and hosted events
• Provide homework assistance to after school children as well as snacks and drinks during allotted times
• Transport children from their respective school locations to the academy for the program safely and in a timely manner
• Resolve conflict, if any, between program kids
• Provide enrichment for the program kids while they are there during program hours
• Clean up studio after children are sent home for the evening
• Organize craft supplies wall in studio
• Generate ideas for after school activities
• Teach private arts lessons
• Paint mocks of paintings that will become available for future classes offered by the academy
• Ensure a safe environment for program kids and visitors
• (During initial reopening after COVID) Help create take home packages for kids and adults who purchase via online site and help get old clay creations home to their creators via phone contact and contactless pick up
• Disinfect studio between visits and throughout the day after the students left (regularly between pick ups during COVID)
• Evaluated student performance through ongoing assessments, using results to guide instruction and provide targeted support where needed.
• Boosted student confidence by providing personalized feedback and guidance on homework assignments.

• Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
• Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
• Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
• Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
• Engaged residents through events, small groups, and personal attention.
• Communicated with family members and other caregivers to provide updates on well-being and care of residents.
• Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
• Provided emotional support and companionship to improve quality of life for residents.
• Scheduled movies, entertainment, and other special events.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Increased social interaction among residents through facilitating group activities and fostering a sense of community.
• Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.