Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Chambers

Summary

Accomplished Payroll Manager with a proven track record at Galactic Inc., adept at payroll processing and critical thinking. Excelled in maintaining employee records and resolving discrepancies, ensuring regulatory compliance. Demonstrated ability to foster positive relationships and streamline HR support, contributing to enhanced operational efficiency and employee satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Payroll Manager

Galactic Inc.
05.2023 - Current
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Responded to employee inquiries to provide assistance with payroll-related questions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
  • Handled payroll for 30 plus clients by being organized and having time management in place.
  • Worked closely with human resources to resolve any employee disputes related to payroll or benefits administration in a timely manner.
  • Assisted employees with understanding their benefits packages, addressing concerns promptly and professionally.

Office Manager

Pediatric Dental Associates & Orthodontics
10.2019 - 04.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Lead Registered Dental Assistant

Dr. Tate
08.2018 - 09.2019
  • Coordinated team schedules to maximize productivity while maintaining a positive work-life balance for staff members.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Gathered detailed medical history from patients before beginning any treatment plan which contributed towards more effective treatments.
  • Acted as a liaison between dentist, insurance providers, and patients for smooth billing processes and coverage inquiries.
  • Handled emergency situations calmly and efficiently, contributing to positive outcomes under pressure.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.

Education

Bachelor of Science - Human Resources Management

Faulkner University
Montgomery, AL
10.2024

Associate of Applied Science - Dental Assisting

Jefferson State Community College
Birmingham, AL
08.2018

Skills

  • Payroll Processing
  • Reviewing timesheets
  • Resolving discrepancies
  • New hire processing
  • HR Support
  • Regulatory Compliance
  • Willing to Learn
  • Planning and coordination
  • Critical Thinking
  • Maintaining employee records

Timeline

Payroll Manager

Galactic Inc.
05.2023 - Current

Office Manager

Pediatric Dental Associates & Orthodontics
10.2019 - 04.2023

Lead Registered Dental Assistant

Dr. Tate
08.2018 - 09.2019

Bachelor of Science - Human Resources Management

Faulkner University

Associate of Applied Science - Dental Assisting

Jefferson State Community College

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Whitney Chambers