Whitney Clark
Lyndhurst,OH
Summary
Accomplished Hearing Paralegal with a proven track record at Nager Romaine & Schneiberg, adept in Workers Compensation Law and proficient in demonstrating excellent attorney support and client relations, enhancing firm operations through effective teamwork and collaboration. Achieved significant case management efficiencies, underscoring a commitment to legal excellence and client service.
Overview
4
4
years of professional experience
Work History
Hearing Paralegal
Nager Romaine & Schneiberg
10.2023 - Current
- Conducted detailed client updates and entered information into company database.
- Communicated with up to 50 clients weekly, opposing counsel and court personnel to keep all parties informed on case updates.
- Communicated pertinent information to clients via phone, email, and mail.
- Prepared and filed legal motions.
- Assisted attorneys with reviewing and organizing and preparing over 60 hearings weekly.
- Collaborated with attorneys to develop strategies for each case.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Assisted counsel in preparing answers, providing documentation, and information for hearing request.
- Requested continuances and cancellations of hearings with Industrial Commission and Ohio Bureau of Worker's Compensation.
- Liaised with other paralegals and Attorney's to complete common tasks on schedule.
- Arranged for delivery of legal correspondence to clients and court officials.
- Created and printed legal documents for attorneys to review.
- Collaborated with Case Managers on resolving client disputes.
- Prioritized and handled multiple hearings and maintained firm commitment to deadlines.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Managed invoices and accounts payable and receivable information.
- Interviewed clients to obtain information relevant to cases.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Prepared legal correspondence and wrote professional letters for attorney's.
- Scheduled appointments, phone conferences and court appearances.
Legal Secretary Assistant
Nager Romaine & Schneiberg
10.2022 - 10.2023
- Screened telephone calls and forwarded to appropriate departments.
- Diligently edited legal correspondence for grammar and spelling.
- Filed motions for Case Workers
- Developed and maintained positive relationships with clients and colleagues.
- Assisted with preparation of hearing materials and documents.
- Completed data entry of legal documents into electronic filing systems.
- Received and placed telephone calls to clients and prospective clients.
Customer Service Representative
Young Men's Christian Association, YMCA
09.2021 - 08.2022
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Assisted customers with billing, payment processing and support policies and procedures.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Enrolling new customers with membership services.
Sales Associate
Ambiance
01.2021 - 07.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Accurately processed 30 POS transactions daily, returning coin, currency, payment cards, and receipts to customers.
- Performed full inventory of store items.
Education
Nursing Certificate - Nursing Education
MDT School of Nursing
Highland Heights, Ohio05.2021
Business Technology Certificate - Business Technology
Cincinnati Job Corporation
Cincinnati, OH06.2005
High School Diploma -
Euclid High School
Euclid, OH05.2004
Skills
- Workers Compensation Law
- Needles Database
- Document filing
- Attorney Support
- Teamwork and Collaboration
- Customer Service
- Administrative Support
- Proficient in Microsoft Word
Timeline
Hearing Paralegal
Nager Romaine & Schneiberg
10.2023 - Current
Legal Secretary Assistant
Nager Romaine & Schneiberg
10.2022 - 10.2023
Customer Service Representative
Young Men's Christian Association, YMCA
09.2021 - 08.2022
Sales Associate
Ambiance
01.2021 - 07.2021
Nursing Certificate - Nursing Education
MDT School of Nursing
Business Technology Certificate - Business Technology
Cincinnati Job Corporation
High School Diploma -
Euclid High School
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