Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
General Manager
Joe's Crab Shack
Galveston, TX
02.2012 - 07.2024
Supervised employees through planning, assignments and direction.
Administered employee discipline through verbal and written warnings.
Built and maintained loyal, long-term customer relationships through effective account management.
Created schedules and monitored payroll to remain within budget.
Designed sales and service strategies to improve revenue and retention.
Tracked monthly sales to generate reports for business development planning.
Assistant Manager
First Watch
League City, Texas
01.2019 - 08.2019
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Monitored employee attendance records, timekeeping, and payroll information.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Ball High School
Galveston, TX
06-2010
Some College (No Degree) - Nursing
Prairie View A & M University
Prairie View, TX
Skills
Organization and Time Management
Multitasking
Communication
Problem-Solving
Computer Skills
Dependable and Responsible
Timeline
Assistant Manager
First Watch
01.2019 - 08.2019
General Manager
Joe's Crab Shack
02.2012 - 07.2024
High School Diploma -
Ball High School
Some College (No Degree) - Nursing
Prairie View A & M University
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