Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Coleman

West Palm Beach,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Behavioral Health Technician

Banyan Detox
Stuart, FL
04.2022 - 01.2024
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Monitored patient safety in all areas of the facility.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
  • Assisted in coordinating transportation for appointments outside the facility when necessary.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Responded promptly to any emergency situations that may arise within the facility.
  • Established and maintained professional working relationships with clients, staff and public.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Completed daily client rounds and tracked client movements.
  • Conducted searches of clients upon return to facility.
  • Performed searches of resident belongings prior to admissions and throughout stays.

Package Handler

Fedex Ground
West Palm Beach, FL
11.2020 - 02.2022
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Labeled parcels accurately according to company guidelines.

Receptionist

Coleman Bailbonds
West Palm Beach, FL
04.2016 - 02.2020
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Education

High School Diploma -

Palm Beach Gardens High School
Palm Beach Gardens, FL
05-2006

Skills

  • Conflict Resolution
  • Client Transportation
  • Bookkeeping
  • Activity monitoring
  • Scheduling
  • File Management
  • Data Entry
  • Multitasking and prioritization
  • Multi-line telephone skills
  • Verbal and written communication
  • Documentation And Reporting
  • Time Management
  • Tech-Savvy
  • Greeting and Seating Clients

Timeline

Behavioral Health Technician

Banyan Detox
04.2022 - 01.2024

Package Handler

Fedex Ground
11.2020 - 02.2022

Receptionist

Coleman Bailbonds
04.2016 - 02.2020

High School Diploma -

Palm Beach Gardens High School

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Whitney Coleman