Whitney Cox

Lenoir City,TN

Summary

Property management professional with experience managing complex residential asset projects from acquisition through completion. Skilled in reviewing project requirements, evaluating bids, negotiating pricing and contract terms, managing vendor relationships, and ensuring work is completed within established budgets, timelines, and compliance requirements. Experienced in coordinating with contractors, suppliers, internal stakeholders, and management to support cost-effective solutions, and successful project outcomes. Detail-oriented, with strong capabilities in documentation, file management, issue resolution, and maintaining high standards of integrity, accountability, and service.

Overview

Certification

years of professional experience

Work History

REO Renovation / Property Manager

Apex Bank

03.2023 - Current

Managed renovation and repair projects for bank-owned (REO) residential properties.
Conducted property inspections and developed detailed scopes of work.
Solicited, evaluated, and negotiated contractor bids based on cost, quality, and project requirements.
Coordinated vendors and contractors to ensure quality, schedule, and budget compliance.
Maintained project documentation, tracked change requests, and completed project closeouts.
Monitored contractor performance to ensure compliance with project specifications and building codes.
Served as the primary liaison between asset managers, contractors, inspectors, and municipal officials.
Coordinated procurement of construction materials and services while controlling project costs.Managed multiple projects simultaneously while meeting deadlines and maintaining accurate records.

Operations Manager / Department Supervisor

Home Depot

06.2005 - 03.2023

Led daily operations for multiple departments in a high-volume home improvement store.
Supervised, coached, and developed a team of 15+ associates to achieve operational and customer service goals.
Executed corporate initiatives, merchandising plans, and operational priorities to meet performance objectives.
Improved efficiency through workforce planning, scheduling, and resource allocation.
Maintained inventory accuracy through cycle counts, shrink reduction, and inventory controls.
Ensured compliance with company policies and safety standards through training and accountability.
Resolved customer and operational issues while maintaining high service standards.
Partnered with district leadership to implement operational improvements and achieve business goals.

Education

High School Diploma -

Lenoir City High School

Lenoir City, TN

05-2005

Skills

Vendor Management & Supplier Relations
Contract Management & Compliance Oversight
Bid Evaluation & Cost Analysis
Negotiation & Pricing Management
Purchase Requisitions & Order Processing

Documentation Management & Record Accuracy
Policy, Procedure & Regulatory Compliance
Cross-Functional Communication & Stakeholder Coordination
Project Management & Operational Support