Whitney Davis

• Manage the flow of replenishment through Dillard's internal supply chain.
• Coordinate placement of high priority merchandise.
• Provide analytical support and training to buying teams and distribution centers.
• Delegate resources to optimally meet business goals.
• Directly hire, manage, train, and develop team of 6.
• Collaborate with development team to meet internal application requirements of business units.
• Provide SQL training to other teams within Dillard's.
• Maintain production SQL code for requested custom reporting from business units.

• Recruited top IT talent by partnering with local colleges to provide placements for Dillard's Technology Training Program.
• Conducted phone and on campus interviews to assess applicant's relevant knowledge, skills, experience and aptitudes.
• Organized Dillard's onsite events, attended career fairs and other on-campus events.

• Maintained internal COBOL payroll application utilizing SQL, JCL, and COBOL to meet evolving business needs.
• Collected business requirements and collaborated with engineering team to develop new application requirements as requested by business units.
• Tested, implemented, and documented system changes.

Customer Service Manager - 2013

• Provided training and on-boarding for new cashiers.
• Assisted with weekly replenishment orders.
• Managed cashiers by scheduling breaks and dividing tasks, while maintaining timely customer service.

Floral Department Manager - 2012

• Placed weekly replenishment orders, taking note of stockouts and increasing order quantities when needed.
• Designed custom floral arrangements.
• Maintained wedding rental equipment registry.

Cashier/Lead Cashier - 2010

• Helped customers complete purchases/returns and assisted with questions and concerns.
• Approved returns and change requests.
• Restocked merchandise and organized register area.

• Completed service tickets, sales transactions, and weekly orders.
• Ordered parts for customers, assisted with questions, and stocked merchandise.