Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Emens

Austin,TX

Summary

Hardworking, Solution focused, challenging, and direct therapy practitioner driven to improve patient lives with high-quality and caring support. Excellent planning and problem-solving skills paired with methodical and thorough approach. Licensed Professional Therapist.

Overview

10
10
years of professional experience

Work History

Private Practice Therapist

Sondermind
04.2021 - Current
  • In charge of acquiring and maintaining client caseload.
  • Documented patient information, treatment plans, and patient responses.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Tracked progress according to goals for interventions.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
  • Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Developed and maintained relationships with referral sources to support continuity of care.

Private Practice Therapist

Headway Inc
04.2021 - Current
  • Completing intake, treatment planning, and ongoing therapy specific to client needs
  • In charge of acquiring and maintaining client caseload.
  • Documented patient information, treatment plans, and patient responses.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Tracked progress according to goals for interventions.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Developed and maintained relationships with referral sources to support continuity of care.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.

Employee Assistance Counselor

Aetna, A CVS Health
04.2019 - 04.2021
  • Provide counseling, support, and crisis intervention to employees, management, and family members via phone
  • Assist in supporting managers in management consultations, assessing employees for risk, and critical incidents in the workplace
  • Provide resources, information, and assist employees with linkage to higher levels of care.

Admissions Counselor

Austin Recovery
06.2017 - 04.2019
  • Assess for appropriateness for residential level of care based on ASAM criteria, substance use and mental health needs
  • Work with dual diagnosis clients in a residential setting providing assessment for intake into residential substance abuse treatment
  • Assist with Utilization Management, completing pre and ongoing insurance authorizations.
  • Spearheaded and implemented new projects to expand scope of engagement, specifically programming with Travis county jail programming for inmate release into substance abuse treatment program.
  • Verify insurance authorization and complete authorization reviews as needed.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Therapist PRN

Austin Lakes Psychiatric Hospital
08.2016 - 01.2019
  • Providing individual and group therapy to acute patients in an inpatient hospital setting
  • Assist with case management needs such as referrals for alternative housing and substance abuse treatment programs
  • Complete Discharge planning and referrals for step down levels of care.

Admissions Therapist PRN

Austin Oaks Hospital
05.2017 - 12.2017
  • Responsible for screening, assessment, and intake of admissions in a psychiatric hospital setting
  • Verify insurance and screen for appropriateness for level of care.

Counselor

Visionary Family Counseling
12.2015 - 12.2017
  • Providing individual and family counseling in a private practice setting.

Counselor

Maintenance And Recovery Services MARS
03.2016 - 05.2017
  • Maintenance and Recovery Services, Methadone Maintenance Treatment Center, Providing individual counseling to patients with chemical dependency & dual diagnosis.
  • Maintained confidentiality of records relating to clients' treatment.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Conducted evaluations to help patients develop measurable treatment goals.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.

Group Facilitator/Direct Care Staff

McCallum, Treatment Center
04.2014 - 11.2016
  • Facilitated skills based, psychoeducational, and process groups and evidenced based therapies for treatment of eating disorders
  • Provided milieu therapy and crisis intervention in a partial hospitalization setting.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Remained alert to problems or health issues of clients and competently responded.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Case Manager

Downtown Austin Community Court
01.2016 - 03.2016
  • Provided intensive case management for frequent offenders experiencing homelessness, substance abuse, and dual diagnosis.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Counseling Intern

Integral Care, the Inn
05.2015 - 08.2015
  • Provided individual and group counseling to clients in crisis situations seeking respite.

Counseling Intern

The Safe Alliance
08.2014 - 04.2015
  • Provided trauma informed counseling for individuals and families healing from the effects of domestic violence and sexual assault.

Education

Master of Arts - Counseling

Saint Edward's University
Austin
06.2016

Bachelor of Arts - Communication

University of Southern Maine
South Portland, ME
06.2011

Skills

  • Crisis Intervention
  • Group Therapy Facilitation
  • Intervention Planning
  • One-On-One Sessions
  • Family Therapy
  • Patient Documentation
  • Psychiatric Evaluation
  • Couples Therapy
  • Dialectical Behavioral Therapy programming for outpatient groups and individuals
  • TF-CBT Certified
  • Family Systems Therapy
  • Acceptance and Commitment Therapy

Timeline

Private Practice Therapist

Sondermind
04.2021 - Current

Private Practice Therapist

Headway Inc
04.2021 - Current

Employee Assistance Counselor

Aetna, A CVS Health
04.2019 - 04.2021

Admissions Counselor

Austin Recovery
06.2017 - 04.2019

Admissions Therapist PRN

Austin Oaks Hospital
05.2017 - 12.2017

Therapist PRN

Austin Lakes Psychiatric Hospital
08.2016 - 01.2019

Counselor

Maintenance And Recovery Services MARS
03.2016 - 05.2017

Case Manager

Downtown Austin Community Court
01.2016 - 03.2016

Counselor

Visionary Family Counseling
12.2015 - 12.2017

Counseling Intern

Integral Care, the Inn
05.2015 - 08.2015

Counseling Intern

The Safe Alliance
08.2014 - 04.2015

Group Facilitator/Direct Care Staff

McCallum, Treatment Center
04.2014 - 11.2016

Master of Arts - Counseling

Saint Edward's University

Bachelor of Arts - Communication

University of Southern Maine
Whitney Emens