Whitney Erwin
Greenwood,United States
Summary
As a student at Lander University, I'm studying Business Administration with a focus in Healthcare Management. In addition, I am currently pursuing an associate's degree in Nursing at Greenville Techinical College. A dedicated and understanding professional who strives to deliver compassionate patient care in a fast-paced environment. Skilled at critical thinking and motivated to learn more about the healthcare industry. Proven ability to work effectively under pressure and manage numerous projects at once. Highly driven to use my knowledge and experience to provide patient care. Every day, I learn new communication, perseverance, and leadership development abilities. I try to make a lasting impression and inspire others to be successful in today's world.
Overview
3
3
years of professional experience
Work History
Orientation Assistant
Lander University
05.2024 - Current
- Generated promotional materials for various events related to student orientations.
- Developed and implemented an efficient registration process for new student orientations.
- Maintained accurate records of all students who attended each session.
- Collaborated with faculty, staff, and other departments to ensure a successful orientation experience.
- Greeted incoming visitors warmly and addressed any concerns they may have had.
- Served as role model by helping new students acclimate to campus and college life.
Nursing Technician
Prisma Health
03.2024 - Current
- Utilized critical thinking skills to assess changes in patient conditions, interpret lab results, and recommend appropriate interventions.
- Maintained accurate records of patient care activities by documenting assessments, interventions, progress notes and discharge summaries.
- Developed strong interpersonal skills to effectively communicate with patients and their families regarding treatments and procedures.
- Actively collaborated with other members of the multidisciplinary healthcare team on patient cases.
- Documented or reported observations of patient behavior, complaints, or physical symptoms to nurses.
- Answered patient call signals, bells, or intercom systems to determine patients needs.
Animal Caretaker
Anderson County P.A.W.S
12.2023 - 03.2024
- Watered and fed animals according to prescribed diets and portions.
- Maintained cleanliness and order in the animal enclosures to ensure their health and safety.
- Washed, cleaned and disinfected kennels, cages and holding areas to prevent spread of disease.
- Worked alongside management during adoption couseling to get animals into forever homes.
- Utilized knowledge of animal behaviors to assess potential risks associated with handling them.
- Guided volunteers in caring for animals.
- Educated the public on animal care and welfare, providing information and resources on responsible pet ownership and adoption.
Student Involvement Consultant
Lander University
07.2023 - 01.2024
- Utilized strong communication skills when interacting with clients or colleagues both verbally and written.
- Compiled information about upcoming events on campus in order to inform the student community.
- Collaborated with various departments on campus to ensure successful completion of projects.
- Developed and implemented strategies to coordinate student activities, including outreach efforts and event planning.
- Provided guidance and support to student leaders in order to help them achieve their goals.
- Managed budgets for events and programs while ensuring compliance with university policies.
Front Desk Receptionist
Lander University
08.2023 - 12.2023
- Handled student and parent complaints calmly and professionally.
- Organized front office and ran errands for housing staff.
- Maintained a clean reception area, including lounge and associated areas.
- Managed the front desk by taking phone calls and fielding student inquires to the correct administration advisor.
Apparel Sales Associate
Ace Hardware And Rental
06.2022 - 06.2023
- Alerted customers to upcoming sales events and promotions.
- Logged reports, expenses, receipts, and sales in the company database.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promoted specific merchandise.
- Prepared merchandise for distribution and placement across the sales floor by building sales racks and tagging clothing.
Therapy Intern
Behaviors A Go-Go
03.2022 - 06.2022
- Created written reports summarizing findings from assessments and evaluations.
- Maintained comprehensive, organized, and up-to-date records of client progress.
- Provided support in group activities utilizing natural environment training arrangements.
- Acquired technical knowledge by attending required training and observation.
- Supported administrative activities; organizing, filing paperwork, and creating client files.
Guest Services Team Lead
Lowes Foods
06.2021 - 06.2022
- Conducted weekly training sessions with new hires on proper protocols for dealing with customers.
- Assisted in developing marketing campaigns that would help promote the business's products and services.
- Utilized excellent communication skills when interacting with guests both verbally and through written correspondence.
- Answered incoming calls utilizing a courteous and professional manner to collect information and identify customer needs.
- Apply problem-solving skills to resolve customer inquiries and disputes, and escalate using appropriate channels when necessary.
Education
BBA - Healthcare Management
Lander University
Greenwood, SC05.2026
Associate of Science - Nursing
Greenville Technical College
Greenville, SC05.2026
High School Diploma -
Carolina High School
Greenville, SC05.2022
Skills
- Office Administration
- Direct Patient Care
- Client Relations
- Customer Service
- Patient Advocacy
- Multitasking Abilities
- Attention to Detail
- Compassionate
- Time Management
- Scheduling
Timeline
Orientation Assistant
Lander University
05.2024 - Current
Nursing Technician
Prisma Health
03.2024 - Current
Animal Caretaker
Anderson County P.A.W.S
12.2023 - 03.2024
Front Desk Receptionist
Lander University
08.2023 - 12.2023
Student Involvement Consultant
Lander University
07.2023 - 01.2024
Apparel Sales Associate
Ace Hardware And Rental
06.2022 - 06.2023
Therapy Intern
Behaviors A Go-Go
03.2022 - 06.2022
Guest Services Team Lead
Lowes Foods
06.2021 - 06.2022
BBA - Healthcare Management
Lander University
Associate of Science - Nursing
Greenville Technical College
High School Diploma -
Carolina High School
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