Whitney Frank
Farmington
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Experienced with efficient inventory management and organization. Utilizes skills in maintaining accurate stock levels and optimizing storage spaces. Track record of reliability and teamwork in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stocking Associate
Walmart
Farmington, NM
02.2024 - 10.2024
- Stocked shelves efficiently to enhance product visibility and accessibility for customers.
- Assisted in inventory management by organizing stock and ensuring accurate labeling of products.
- Collaborated with team members to maintain cleanliness and organization in storage areas.
- Operated equipment such as pallet jacks and forklifts safely to transport merchandise.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Cashier
Smiths Food And Drug
Farmington, NM
03.2020 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Courtesy Clerk
Smiths Food And Drug
Farmington, NM
12.2019 - 03.2020
- Maintained cleanliness and organization of store aisles and customer areas.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
Certificate - Phlebotomy
San Juan College
Farmington, NM11.2025
Certificate - Emergency Medical Technician
San Juan College
Farmington, NM07.2019
No Degree -
Utah State University
Blanding, UTHigh School Diploma -
Monument Valley High School
Kayenta, AZ05.2016
Skills
- Heavy lifting
- Restocking shelves
- Pallet jack operation
- Item scanning
- Workplace cleanliness
- Truck unloading
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
Certification
- EMT - Certified Emergency Medical Technician
- PT - Phlebotomy Technician
Timeline
Stocking Associate
Walmart
02.2024 - 10.2024
Cashier
Smiths Food And Drug
03.2020 - 08.2023
Courtesy Clerk
Smiths Food And Drug
12.2019 - 03.2020
Certificate - Phlebotomy
San Juan College
Certificate - Emergency Medical Technician
San Juan College
No Degree -
Utah State University
High School Diploma -
Monument Valley High School