Whitney Gallo
Boulder City,NV
Summary
Looking to Join a growing entrepreneurial organization as a part of an Executive team Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Psychology BA
Nevada State College, Henderson
08.2017 - 05.2020
Certified Nursing Assistant
Milan Institute, Las Vegas
11.2016 - 01.2017
Chanel Cosmetics Certificate
Chanel inc, Las Vegas
07.2010 - 08.2013
CNA
Nevada State Veterans Home, Boulder City
01.2018
- Assisted with adequate nutrition fluid intake
- Read and recorded temperature, pulse, and respiration
- Provided Patients with comfort emotional support
- Assisted patients with daily tasks such as bathing
- Recognized and reported abnormalities and/or changes in patients' health to nursing staff
- Assisted in transferring residents in and out of wheelchairs and adaptive equipment.
Resident Artist
Smashbox Cosmetics
Las Vegas
01.2015
- Provided Makeup services to clients per month for weddings, proms, and other special events
- Sold products and services Maintaining a daily sales goal of $500.00
- Offered Makeup Consultations to individuals
- Researched makeup trends to learn about new products
- Lead in tracking retail sales
- Responded to Customers in a friendly professional matter.
Coordinator
CLarisonic, Clark County
01.2014
- Built lasting client relationships by organizing and planning sales events
- Exceeded expectations by ensuring meetings were properly executed
- Identified lucrative business prospects through networking, marketing, and database leads
- Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations, and territory establishment
- Participated in various incentive programs and contests designed to support achievement of production goals
- Trained new employees on company customer service policies and service level standards
- Achieved 33% increase in yearly sales goals
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Property Manager
Wood Ridge Villas, Las Vegas
01.2014
- Compiled and conveyed all operational and financial data to the owner
- Worked with the owners to identify, develop, and achieve community goals and objectives
- Reviewed all leases to guarantee that tenants received the proper level of service
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery
- Prepared and submitted monthly tenant visit logs in a timely manner
- Conducted annual re-examination appointments and housekeeping inspections
- Monitored and documented all income, including delinquencies
- Oversaw budgeting process for assigned properties
- Handled customer complaints personally to verify they were properly handled
- Created and updated marketing materials for department programs and properties
- Managed all day-to-day activities involving tenants, subcontractors, and property management
- Collected and kept careful records of rental payments
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Sales Counter Manager
Chanel Dillards, Henderson
01.2013
- Maintained a calm, professional and fully functional facility at all times
- Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers
- Introduced corporate policies, procedures, and work rules to new spa employees
- Maintained records related to sales and placed special orders for desired item
- Tracked and effectively managed client flow
- Advised guests on special events and product promotions
- Meticulously entered client and service information when booking appointments
- Coordinated and booked service appointments for individual and group clients
- Mailed client forms and promotional documents
- Tracked Retail Sales
- Assigned clients to estheticians by aligning the client's needs with the esthetician’s expertise
- Reviewed and analyzed business performance on a daily, weekly, monthly, seasonal, and annual basis
- Placed special merchandise orders for customers
- Received and processed cash and credit payments for in-store purchases.
Office Manager
Designer's Deliveries, Las Vegas
01.2006
- Liaised directly with customers to meet needs and maintain satisfaction
- Set up new files and assigned tracking numbers
- Instituted and built a dynamic team of astute and successful administrative professionals that supported all corporate growth and productivity objectives
- Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering, and efficient management of company resources
- Supervised 10 office staff members in daily tasks and performance
- Scheduled appointments and maintained master calendar
- Managed office inventory and placed new supply orders
- Implemented strategic shipping policies to achieve long and short-term sales targets
- Stacked and transported all overstock to storage areas
- Coordinated with freight forwarders to expedite international shipments
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Maintained the front desk and reception area in a neat and organized fashion
- Reviewed compliance regulations monthly
- Received and distributed faxes and mail in a timely manner.
Sales
Winn Dixie
Tampa
Sales
Pur
Las Vegas, NV
Sales
Clarins
Las Vegas, NV
Sales
Macy's
Dallas, TX
Attendi
Loves Travel Stop
Kingman, AZ
Guest Services
Casablanca
Mesquite, NV
Customer Service
Maverick
Ut
Merchandiser
Hayden
Bozeman, MT
Counter Manager
Dillards
Las Vegas
Career Coach
Res Care, Bright View Boulder City
- Imputed information to from Customers Calls and onsite services into company system
- Worked with individuals to complete application documents for relevant vocations
- Completed initial assessments and provided counseling sessions to cover all aspects of client history, situation, and skills
- Maintained Case Files and Documented actions.
Debt Consultant
Day Spring Consultants, Port Richey
- Reduced closing time for monthly and quarterly close by implementing new consolidation procedures
- Performed debit, credit, and total accounts on computer
- Supported department staff by performing a wide range of clerical and administrative tasks.
Education
Bachelor of Science - Psychology
Nevada State College At Henderson
Henderson, NV08-2022
Skills
- Excellent Communication
- Territory Sales
- Domestic and International Experience
- Computer Literate
- Results oriented
- Training and Development
- Client Relations
- Positive Learning process
Professional
Looking to Join a growing entrepreneurial organization as a part of an Executive team
Languages
- English
- Spanish
Timeline
CNA
Nevada State Veterans Home, Boulder City
01.2018
Psychology BA
Nevada State College, Henderson
08.2017 - 05.2020
Certified Nursing Assistant
Milan Institute, Las Vegas
11.2016 - 01.2017
Resident Artist
Smashbox Cosmetics
01.2015
Coordinator
CLarisonic, Clark County
01.2014
Property Manager
Wood Ridge Villas, Las Vegas
01.2014
Sales Counter Manager
Chanel Dillards, Henderson
01.2013
Chanel Cosmetics Certificate
Chanel inc, Las Vegas
07.2010 - 08.2013
Office Manager
Designer's Deliveries, Las Vegas
01.2006
Sales
Winn Dixie
Sales
Pur
Sales
Clarins
Sales
Macy's
Attendi
Loves Travel Stop
Guest Services
Casablanca
Customer Service
Maverick
Merchandiser
Hayden
Counter Manager
Dillards
Career Coach
Res Care, Bright View Boulder City
Debt Consultant
Day Spring Consultants, Port Richey
Bachelor of Science - Psychology
Nevada State College At Henderson
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