Summary
Overview
Work History
Education
Skills
Certification
Generic
Whitney Gatling, MS, LCMHCS

Whitney Gatling, MS, LCMHCS

Durham,NC

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet client and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and clinical teams.

Overview

14
14
years of professional experience

Work History

Owner/Psychotherapist

Whitney Gregg, MS, LCMHC, NCC, PLLC
07.2017 - Current
  • Populations served: Child, Adolescent, Adult, Couples and Family counseling
  • Special populations include childhood sexual abuse, domestic violence, sexual assault, dissociation, PTSD (combat and non combat), military sexual trauma and Anxiety disorders.
  • Deployed implementation guides for evidence-based interventions to include CBT, EMDR, Positive Psychology, Certified HeartMath Practitioner, and Clinical Supervision.
  • Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
  • Documented patient information, treatment plans, and patient responses.
  • Provided crisis support and emergency care for patients.
  • Helped clients obtain outside specialist services by coordinating referrals and advising on options.
  • Implemented variety of evidence-based counseling methods to achieve therapy goals.
  • Assisted in recruiting, hiring and training of team members. Trained and motivated employees to perform daily business functions and trained and developed team members to build human capital.
  • Managed day-to-day business operations and enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established foundational processes for business operations and generated revenues yearly and effectively capitalized on industry growth.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Handled clients concerns to assist employees and maintain excellent customer service.


Outpatient Therapist

PEACE OF MIND, INC.
01.2014 - 12.2017
  • Populations served: Child, Adolescent, Adult, Couples and Family counseling
  • Developed treatment plans to address individual client needs and provided community resources and referrals to clients.
  • Quickly built trust and rapport with clients to facilitate growth, while maintaining client caseload of 35 individuals and couples per week.
  • Delivered mental health support for female patients suffering from post-partum depression, childhood sexual abuse, domestic violence, dissociation, PTSD, Anxiety disorders, and EAP cases.
  • Guided clients in development of skills and cognitive behavioral therapy techniques. Also utilized EMDR and Heartmath Interventions.
  • Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
  • Utilized meditation and visualization to support clients in meeting therapeutic goals.
  • Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.

Research Assistant

HENRY JACKSON FOUNDATION
06.2012 - 12.2013
  • Army STARRS (Study to Assess Risk and Resilience in Servicemembers) which was sponsored by the National Institutes of Mental Health (NIMH) and the U.S. Army. It is a collaborative effort between the Uniformed Services University (USU), the University of Michigan, Columbia University, Rutgers University and Harvard University.
  • Scheduled appointments with test subjects over phone and through email with off-site SHOS-A team members (e.g., assists in scheduling and ensures participants have telephone access).
  • Set and oversaw quality assurance guidelines for laboratory work and securely handled and mails completed consent forms and questionnaires.
  • Performed in-depth interviews with research subjects and compiled data and analyses into reports for review by group leader. Also collected research data through surveys, arranging telephone interviews and collecting blood products.
  • Abide by the Office of the Under Secretary of Defense (Personnel & Readiness) Researcher Responsibilities.
  • Worked with hospital staff (psychiatrists and nurses) to determine the study eligibility of patients hospitalized for a suicide attempt. Assisted with the recruitment of eligible patients, describes the study and obtains informed consent.
  • Was responsible for patient monitoring, tracking, and reporting of adverse events.
  • Provides weekly telephone updates to study investigators at USU or one of the affiliated Army STARRS institutions.

Group Session Proctor

UNIVERSITY OF MICHIGAN (SURVEY RESEARCH CENTER)
01.2011 - 07.2013
  • Managed administrations of ARMY STARRS mental health survey assessments in group setting of soldiers.
  • Learned and execute safety plans, confidentiality, and protocols in each session.
  • Independently managed communications, travel arrangements, and weekly reports with group and university.
  • Worked with team of group session proctors to follow protocols for data collection.

Education

Master of Science - Mental Health Counseling

Capella University
Minneapolis, United States
09.2013

Bachelor of Science - Psychology

Fayetteville State University
Fayetteville, NC
12.2009

Skills

  • Patient documentation
  • Psychosocial assessment and Patient evaluation
  • Treatment Planning and collaborating with psychiatry, primary care providers and other providers
  • Crisis Intervention
  • ICANotes, Simple Practice, Theranest, Therapy Notes, Therascribe and Therachart EHR experience
  • Quickbooks and Gusto for practice and HR management
  • Facilitating counseling sessions
  • Business Planning, Operations Management and Staffing oversight
  • Contract Management with community and insurance panels
  • Cost Control and Budgeting and Financial Planning

Certification

  • Licensed Clinical Mental Health Counselor Supervisor, LCMHCS, NC, 12/2022
  • Licensed Clinical Mental Health Counselor, LCMHC, NC, 10/2015
  • Certified SYMBIS Assessment Facilitator, 09/22/2020
  • Tricare Certified Mental Health Counselor, 12/2016
  • Certified Clinical Military Counselor, 12/2016
  • Board Certified–TeleMental Health Provider (BC-TMH, 01/2017
  • Certified Telemental Health Practitioner, 01/2017
  • Certified Heartmath Interventions Practitioner, 12/2016

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Whitney Gatling, MS, LCMHCS