Whitney Gooch
Nashville,TN
Summary
I am seeking an experienced medical assistant/phlebotomy position with over 15 years of experience. I am detail-oriented, dedicated to excellent customer service, a great team player, and have a strong work ethic. I am motivated and seek to utilize my skills to provide high-quality patient care and contribute to the success of a healthcare facility.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Care partner
Abe’s Garden Community
Nashville, TN
07.2023 - Current
- Facilitated daily living activities including bathing, dressing, grooming, and toileting to promote dignity and independence.
- Supported residents with daily living activities and personal care needs to enhance comfort and well-being.
- Provided companionship and emotional support to elderly patients.
- Maintained accurate documentation of daily care activities in resident records to ensure compliance and continuity of care.
Phlebotmist
Heritage Medical Associates
Nashville, TN
01.2022 - 03.2026
- Coordinated patient flow and scheduled appointments for 11 providers in OB/GYN office, enhancing patient experience.
- Collected blood samples efficiently from patients following safety protocols.
- Prepared specimens for laboratory analysis ensuring proper labeling and storage.
- Maintained accurate electronic health records, supporting efficient patient care and compliance.
- Monitored and managed inventory of supplies, ensuring operational readiness for daily activities.
Senior Phlebotomy Team
St. Thomas Midtown
Nashville, TN
08.2021 - 08.2022
- Performed phlebotomy procedures in a hospital setting, ensuring patient safety and comfort.
- Assessed customer needs promptly and efficiently to enhance service delivery.
- Collaborated with diverse coworkers to achieve operational goals and resolve product and service-related issues.
Phlebotomy Floater
Path Group
Nashville, TN
05.2016 - 11.2021
- Performed venipuncture in various clinic settings.
- Delivered high-quality patient care through attentive service and effective communication.
- Mentored new employees during onboarding to facilitate smooth integration into team.
- Collaborated with team members to enhance workplace productivity and streamline operations.
- Created new accounts for clients by gathering necessary information and inputting data into the system.
Traveling Phlebotomist
Reliable Mobile Labs
Nashville, TN
02.2016 - 05.2016
- Collected blood work from assisted living facilities and private residences, enhancing patient care through reliable sample acquisition.
- Ensured proper labeling and handling of specimens to maintain integrity and accuracy for laboratory analysis.
- Followed safety protocols during blood draw procedures.
- Documented patient information accurately in electronic systems, facilitating streamlined communication and record-keeping.
- Cleaned and organized mobile lab equipment to ensure functionality and efficiency.
PSC Specialist
Labcorp
Nashville, TN
11.2014 - 02.2016
- Facilitated urine drug testing, DNA testing, DOT physicals, and fingerprinting to ensure compliance with health regulations.
- Coordinated patient sample processing and ensured compliance with regulatory standards.
- Executed venipuncture across multiple clinics, enhancing patient care and sample collection efficiency.
- Followed patient safety protocols in clinical settings.
- Oversaw inventory for laboratory supplies, maintaining optimal stock levels to support uninterrupted daily operations.
Phlebotomist II
Vanderbilt
Nashville, TN
11.2013 - 11.2014
- Collected blood samples from patients following safety and hygiene protocols.
- Perform Venipuncture In a clinic setting.
- Maintained patient safety by strictly following established protocols.
- Explained procedures to patients, addressing concerns to enhance their comfort and trust.
- Trained new staff on phlebotomy techniques and laboratory protocols at Vanderbilt.
Lab Support Associate
Baptist Hospital
Nashville, TN
11.2011 - 11.2013
- Performs Venipuncture on various patients throughout the hospital.
- Ensured patient safety during procedures by adhering to established protocols.
- Applied red rules daily to support patient care and safety.
- Maintained patient records in compliance with hospital regulations and standards.
- Coordinated appointment scheduling and addressed patient inquiries.
Medical Assistant Extern
Meharry Family and OB/GYN
Madison, TN
03.2011 - 05.2011
- Administered shots, blood draws, and EKGs, took cultures, completed UAs.
- Assisted with exams including pap smears and sutures to support efficient patient care.
- Triaged patients, completed chief complaint forms, and lab documents to ensure timely and accurate patient assessments.
- Prepared and sanitized examination rooms, utilized Autoclave.
- Managed medical front desk, scheduled appointments, and facilitated patient check-in processes.
Education
Medical Assistant Diploma -
Kaplan Career Institute
Nashville, TN05-2011
Skills
- Patient charting
- Vitals
- Phlebotomy
- IVs
- Specimen Collections
- EKGs
- EMR
- Medical Terminology
- Supportive care
- ADL support
- Dementia support
- End-of-life support
- First aid
- Documentation
- Microsoft Word
- Microsoft Excel
- Staff training
- Triaging
- Personal care
- Dementia support
Certification
- CPR and First Aid Certified, American Heart Association
- HIPAA Trained
- OSHA Trained
Timeline
Care partner
Abe’s Garden Community
07.2023 - Current
Phlebotmist
Heritage Medical Associates
01.2022 - 03.2026
Senior Phlebotomy Team
St. Thomas Midtown
08.2021 - 08.2022
Phlebotomy Floater
Path Group
05.2016 - 11.2021
Traveling Phlebotomist
Reliable Mobile Labs
02.2016 - 05.2016
PSC Specialist
Labcorp
11.2014 - 02.2016
Phlebotomist II
Vanderbilt
11.2013 - 11.2014
Lab Support Associate
Baptist Hospital
11.2011 - 11.2013
Medical Assistant Extern
Meharry Family and OB/GYN
03.2011 - 05.2011
Medical Assistant Diploma -
Kaplan Career Institute