Whitney Hamn
Arlington,United States
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Organized individual with excellent time management skills, and ready to contribute to diverse environments. Seeking entry-level opportunities to leverage skills for company growth.
Overview
6
6
years of professional experience
Work History
Resident Services Coordinator Intern
True Ground Housing Partners
Arlington, VA
08.2024 - 05.2025
- Collaborated with outside organizations, enhancing resource availability for clients in need.
- Established partnerships with community vendors to supply beneficial services and goods.
- Organized recreational activities, fostering resident engagement through sports tournaments and holiday events.
- Responded promptly to tenant complaints regarding maintenance issues, ensuring professional resolution.
- Participated in weekly staff meetings to strategize on current cases and client needs.
- Created a welcoming environment by greeting visitors warmly and delivering prompt service.
- Attended trainings and workshops focused on best practices for Resident Services Coordinator duties.
Psychiatric Technician
A Mission For Michael
Annandale, VA
09.2022 - 09.2024
- Utilized therapeutic techniques, including positive reinforcement and distraction methods, for agitated patients.
- Maintained accurate records of patient progress, documenting moods, activities, and interactions.
- Encouraged client participation in self-care practices to enhance overall wellbeing.
- Developed therapeutic relationships to foster a safe environment for open expression.
- Ensured compliance with safety protocols during patient care in residential settings.
- Administered medications as prescribed and observed patient responses to treatments.
- Trained new psychiatric technicians and support staff on care protocols.
- Ensured safety and welfare of patients through constant supervision.
Assistant Manager
Scrubs & Beyond
Woodbridge, VA
03.2019 - 08.2022
- Established processes for monitoring customer satisfaction levels to enhance service quality.
- Maintained accurate records of sales transactions using point-of-sale systems for accountability.
- Completed daily opening, closing, and shift change functions to uphold operational standards.
- Provided leadership and mentoring to new employees regarding various company programs.
Education
Bachelor of Science - Social Work
George Mason University
Fairfax, VA05-2025
Associate of Science - Health Sciences
Northern Virginia Community College
Annandale, VA06-2021
Skills
- Therapeutic techniques
- Patient care
- Crisis intervention
- Record keeping
- Customer service
- Inventory management
- Conflict resolution
- Incident reporting
- Behavior monitoring
- De-escalation techniques
- Mental health support
- Effective communication
- BestNotes
- Microsoft Office
Affiliations
- Volunteer at Haymarket Regional Food Pantry as a Food Distributor.
Accomplishments
- Presented at the College of Health Student Scholarship event on April 25, 2025.
Timeline
Resident Services Coordinator Intern
True Ground Housing Partners
08.2024 - 05.2025
Psychiatric Technician
A Mission For Michael
09.2022 - 09.2024
Assistant Manager
Scrubs & Beyond
03.2019 - 08.2022
Bachelor of Science - Social Work
George Mason University
Associate of Science - Health Sciences
Northern Virginia Community College
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