Whitney Handley
Grantsville ,UT
Summary
Hardworking individual committed to maintaining professional attitude and a strong work ethic.
Overview
16
16
years of professional experience
Work History
Residentia/Commercial Cleaner
Self Employed
07.2018 - Current
- Consulted with customers to assess.
- Tracked income and expense details
- Delivered quality customer service
- Adhered to safety protocols.
- Put together realistic budgets based upon costs and fees for effectively operating business.
Secretary
New Beginnings Education.
04.2013 - 01.2018
- Answered telephone calls from clients seeking information
- Provided exceptional customer service to diverse clientele
- Complied and reviewed contracts and specifics for thorough understanding
- Developed and updated spreadsheets to track, analyze and report on performance and sales data using Excel.
Debt Collector Agent
Credit Corp. Solutions
08.2010 - 02.2013
- Maintained high volume of calls to meet demands of busy group
- Worked in call center environment handling manual and automatically dialed outbound calls
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
- Used skip tracing and other techniques to locate debtors.
Customer Service Representative
Overstock
12.2008 - 06.2010
- Offered technical support for online purchases and helped customer navigate website to facilitate buying process
- Answered phone with friendly greeting to create positive inbound calling experience for customers
- Processed customer order, quote and return transactions and offered additional products and services
- Resolved complaints efficiently to satisfy customers and encourage future transactions.
Education
GED -
South Point
Sandy, UT12.2008
Timeline
Residentia/Commercial Cleaner
Self Employed
07.2018 - Current
Secretary
New Beginnings Education.
04.2013 - 01.2018
Debt Collector Agent
Credit Corp. Solutions
08.2010 - 02.2013
Customer Service Representative
Overstock
12.2008 - 06.2010
GED -
South Point
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