Whitney Harter
Keller,TX
Summary
Dynamic Human Resources Coordinator with a proven track record at Harter Electric Service, excelling in compliance monitoring and customer service. Expert in Quickbooks and Excel, adept at enhancing office efficiency and payroll management. Achieved significant improvements in employee documentation processes and client payment timeliness, demonstrating strong office management and interpersonal skills.
Overview
29
29
years of professional experience
Work History
Human Resources Coordinator
Harter Electric Service
Haltom City, TX
08.2015 - Current
- Administered payroll and maintained proper documentation of employee personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Ensured compliance with applicable laws regarding employment practices.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Bank Teller
Bank of America
Fort Worth , TX
06.1996 - 06.2004
- Developed strong relationships with customers to ensure repeat business.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Assisted customers with basic technical issues related to digital banking platforms.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
Education
BBA - Marketing
The University of Texas At Arlington
Arlington, TX05-2002
Skills
- Billing
- Office Management
- Compliance Monitoring
- Customer Service
- Bookkeeping
- Payroll and Budgeting
- Proficient in Quickbooks, Excel, and Microsoft Word
Timeline
Human Resources Coordinator
Harter Electric Service
08.2015 - Current
Bank Teller
Bank of America
06.1996 - 06.2004
BBA - Marketing
The University of Texas At Arlington
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