Whitney Hawkins
Whiteland,IN
Summary
Effective Production Coordinator with 20 years of experience in scheduling production and monitoring performance. Committed to engaging with employees when planning production and implementing project schedules. Successful in collaborating with managers when reviewing performance metrics to determine inefficiencies and develop new corrective protocols. Experienced in communicating the reasoning for procedural changes to workers and eager to boost morale.
Overview
8
8
years of professional experience
Work History
Production Coordinator
ServiceMaster By Fentz
09.2022 - 04.2023
- Created and maintained schedules and provided internal support for manufacturing teams.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed in-house stock to determine materials availability for production jobs.
- Communicated scheduling with 20 employees to promote on-time delivery.
- Created timetables and production commitments using data from sales forecasts.
- Wrote and Edited all Water Mitigation and Mold Remediation Estimates
- Submitted all necessary paperwork to insurance companies for payment.
- Developed production and inventory reports for management and sales managers each quarter.
- Created and maintained detailed reports and schedules of all production tasks.
- Coordinated with production team to support productivity targets and deadline management.
- Collaborated with production team to support effective resource allocation
- Assisted with budgeting and accounting of production-related tasks
- Monitored and tracked progress of all production tasks for on-time delivery
Premium Auditor
Afirm Solutions
02.2021 - 09.2022
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Calculated payroll deductions by accurately using CAS and processed payroll to meet preset requirements.
- Collected and reported monthly expense variances and explanations.
- Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Entered all necessary data into CAS to perform efficient and accurate General Liability and Workman's Comp audits.
- Tracked funds, prepared deposits and reconciled accounts
- Cooperated with senior leaders to create operating budgets and initiate financial planning
Production Coordinator
Michaeliscorp
01.2020 - 02.2021
- Created and maintained schedules and provided internal support for manufacturing teams.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed in-house stock to determine materials availability for production jobs.
- Communicated scheduling with 45 employees to promote on-time delivery.
- Created timetables and production commitments using data from sales forecasts.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Documented production updates in Restoration Manager and Restore 365 for excellent recordkeeping.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
Production Coordinator
Hays And Sons Complete Restoration
05.2018 - 01.2020
- Created and maintained schedules and provided internal support for manufacturing teams.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed in-house stock to determine materials availability for production jobs.
- Communicated scheduling with 50 employees to promote on-time delivery.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Created timetables and production commitments using data from sales forecasts.
- Wrote and revised water mitigation and temporary repair estimates using Xactimate.
- Coordinated cost effective preproduction by coordinating with manufacturing and engineering departments.
Training and Implementation Specialist
Xactware
04.2015 - 05.2018
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Configured, installed and handled troubleshooting tasks for variety of different applications.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Documented specialized data and requirements to address business demands.
- Cultivated relationships with sales team to support and supply corrective actions.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Implemented Restoration Management training initiatives by incorporating industry trends and collaborating with senior leaders.
- Identified discrepancies to devise and initiate cost-effective solutions.
Education
Associate of Science - Computer And Information Sciences
Ivy Tech Community College of Indiana
Indianapolis, IN05.2024
Skills
- Schedule Coordination
- Operational Procedures
- Customer Satisfaction
- Document Management
- Manage Schedules
- Review Documents
- Record Data
- Data Gathering and Documentation-
- Microsoft Office
- Customer Relations
- Computer Proficiency
- Customer Service
- Typing Proficiency
- CRM Software
- Office Equipment Proficiency
- Customer Relationship Management
Timeline
Production Coordinator
ServiceMaster By Fentz
09.2022 - 04.2023
Premium Auditor
Afirm Solutions
02.2021 - 09.2022
Production Coordinator
Michaeliscorp
01.2020 - 02.2021
Production Coordinator
Hays And Sons Complete Restoration
05.2018 - 01.2020
Training and Implementation Specialist
Xactware
04.2015 - 05.2018
Associate of Science - Computer And Information Sciences
Ivy Tech Community College of Indiana
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