Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Hawthorne

Baltimore,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Human Resources Assistant

Amazon
06.2021 - Current
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Coordinated employee training programs to improve productivity and performance.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Edited documents to improve accuracy of language, flow, and readability.

Operations Associate

Amazon
01.2019 - 09.2021
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Clinical Aide

Medstar Good Samaritan Hospital
10.2015 - 06.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted patients with basic care needs.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Equipped patients with assistance required for basic care.
  • Prepared examination rooms and sterilization of equipment following hospital guidelines.

Education

Bachelor of Arts - Health Education

Morgan State University
Baltimore, MD
05.2020

Skills

  • Training Support
  • Orient New Employees
  • Affirmative Action Compliance
  • Quality Control Analysis
  • Payroll ( Kronos)
  • Microsoft Office

Timeline

Human Resources Assistant

Amazon
06.2021 - Current

Operations Associate

Amazon
01.2019 - 09.2021

Clinical Aide

Medstar Good Samaritan Hospital
10.2015 - 06.2019

Bachelor of Arts - Health Education

Morgan State University

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Whitney Hawthorne